Reviews for Tim Hortons in Calgary, AB
Please learn how to make a farmers breakfast wrap. Having the entire sausage round on one end with the entire egg and hash... brown on the other end doesn?t make for a good mix of flavours. Aren?t they supposed to but cut in half so flavours are stackedequally through the entire wrap? Read more
For at least the past 8 years I have been going to this Tim Horton's pretty much every day before work. The morning drive... through line between 5:00AM and 7:00AM is usually pretty quick (I would imagine a drive through average time of under a minute).This week has been a different story. On Tuesday they gave me two wrong coffees, on Wednesday it took 4.5 minutes to get mycoffee when there were only 3 people in the drive through. This morning (Friday) I got to the window after ordering and theyreally have a hard time of keeping track of who orders what (keep in mind at this time there were only approx 4 cars totalbetween both lanes). I got to the window and they over charged me for my order without verifying what I had ordered. (Twocoffees) After waiting 5+ minutes without any communication I was asked if I had a dollar to give them then they would be ableto refund my Tim's card. This didn't make sense to me at all so I said not to worry about it and left. Hopefully the normal ladywho works morning is just on vacation because she is amazing and so cheerful in the mornings. The typical lady you would see ina Tim's commercial!! Sadly though it appears they have a whole new morning team and they are really slacking. Read more
This people are terrible customer service, not to mention selfish. NEVER RECOMMEND THIS MANAGMENT FOR GOOD BUSINESS, CANADIAN... WILL SUFFER. Today I spend over $22 buying 2 combo for my daughter and I, plus my friend spend $15 on her combo and when mylittle girl ask them just for a cup of water they charged a 12 years old child ... water should be free for children not tomention we just spend... That policy is unreasonable, every restaurant give their sitting customers free pipe water. For thatreason this manager gets STAR IF THAT'S AN OPTION plus ????????????????????. I think race had something to do with it but I'mnot sure either way, water in Alberta should is free Read more
I came at 6:32 to get two coffes and a donut from drive through. Lady asked me 2 times which donut when she gave our order she... put donut in a side and went to do other stuff I called and said where is my donut why did you put this here she said oh I'mworking alone I'm busy and forgot to charge that's why I didn't give you. I said but atle6you should tell me so I can pay shewas keep saying I'm working alone I do6know I'm very busy...bad customer service this is not customer issue if they have nostaff..they should hire more so they can provide good service Read more
I ordered on Tims app and my experience is not really good because the food item was missing and it spoilt my whole mood. Also,... there got no way i can get refund for the missing item because the app lacks the customer service contact information. Read more
Well take this review with a grain of salt as I am not big fan of Tim Hortons or any other chain restaurants. I find that the... menu offers little choice . The food isn't that cheap nor is it very good . A donut is like what , two dollars ? Oh wait that'sonly specialty donuts , basically every donut they have . I'm sorry I would much rather go to a hole in the wall mom and popoperation . I am always in support for the little guy and not the giant corporation and it usually ends up with me eating betterquality , better tasting food and a good feeling about where my money is going . Read more
Drive thru is always busy in the morning, very long line up. I prefer to order inside now. Good coffee and delicious breakfast... wraps. I waited a lil bit but that?s okay. Staff are nice and friendly. Good customer service. Read more
All of the staff seemed to be focused only on the drive through and NOT on the line of customers that were actually in the... store! With customers lined up out the door then waiting 20 minutes for a wrap, it was an ok experience. Read more