Reviews for Tim Hortons in Calgary, AB
It's a popular lunch spot, so they get very busy. Lines get long and so does the wait, but I especially appreciate that they are... well stocked with goodies. Puts a smile to my face. Read more
This location has disappointed through and through!! I had a huge order today, the bagels that I had ordered with cream cheese... had barely any cream cheese on them and they looked like they had been stepped on, completely squished flat like a pita bread. Amonth ago, I ordered 2 large iced caps that were filled 3/4 of the cup and the drive thru associate was rude as heck whiletrying to tell me that this is their standard, as if it was my first time buying an iced Capp. The time before that, the 2 womenat the drive through window were SO beyond snarky giving me my order because I ?should have had my Tim?s app pulled up BEFOREgoing through the drive thru?. This place needs to reconsider their staff or look at training them again, not only on how toprepare the food but also on basic customer service. See photos attached for the bagel and iced Capps. Read more
Rips off customers paying in U.S. Dollars. Never corrects the exchange rate when they charge you cash or card. I'm sure the... franchise owner doesn't mind employees stealing for them. The chocolate donut tasted old and stale. Chocolate had a horribletaste. The old fashioned donuts holes were gross. Employees will try to pretend you're not standing in line if they're busy.Based on the behavior of the employees they are family members of the owner. Read more
Super hard to hear at the drive thru and consistently get the orders wrong. Also not friendly at all. They added in a second... board to order at over a year ago and its never been used even when the line is at the road. waste of money Read more
I was there in their busy time but they were very quick. Love the lady at the counter and everyone were friendly. Just remember... that you will not find anything healthy or low calories. Know what you are eating. Read more
Terrible service. Was standing in front of the counter waiting to order and Front counter staff passed by me several times. she ... took the orders of the people at the other counter eventhough I was there first before them. she knew I was there waiting as shelooked at me several times as she passed me by but didn't say anything. Good thing a guy customer asked the staff if she hadtaken my order as I was waiting at the other counter and he called my attention. Thank you Mr. Guy. Too bad I didn't get thestaff's name, I would've mentioned her here! Read more
We ordered some coffees and sandwiches. They gave us an extra coffee that we asked to be removed during the order and she denied... that we ever asked to remove it although all 3 of us heard. When she confirmed the order, she didn?t have the coffee on it butthen admitted we got charged for it. They wouldn?t give us our money back for the extra drink and said we should keep it whilethey were laughing. The drink just went straight to the garbage. Horrible service, will never come back here again. Read more
ordered today some timbits but when i opened it . somebody already took a bite and put it back in the shelf probably thats why... the crews didnt notice . but still they still need to double check what they are putting on in their customers order . this isfood contamination ! gross Read more