Reviews for National Westhills in Calgary, AB
Save your time and money to go elsewhere for lunch. Service sucks, to put it bluntly. When you can finally track down a... server, you get water glasses that are chipped, beers #1-#12 are out, the food is bland, and you have to ask for basic itemssuch as cutlery and napkins. The women's washroom is filthy 2 stalls don't have locks on them, and 3 stalls have no toiletpaper. If it was busy maybe it would be somewhat understandable but it was not. Go to National on 10th or Westhills for a betterexperience. Read more
Hi there; just wanted to say you have one of the most friendliest staff members in a guy named Fernando. Helped show me how to... get up top; nice conversation and very inviting to someone who had never been to this location before. Guy definitely deserves araise! Congrats on hiring someone like him. Would be back forsure Read more
Pretty good spot for summer, good music and a nice viewpoint from the rooftop. Staff are mostly pretty friendly. The big issue... is the smell of sewage is insanely bad on most of the rooftop. I have been there 3 times now and every time, the sewage smell isso strong it makes it hard to even have a good time or have a drink. If they get the apparent plumbing issue under control itmight end up being a decent place. In the meantime I’ll be going to that national on 10th Read more
Just terrible. Arrived with 12 people and sat for about 25 minutes still no service. Had to approach a staff member to ask for... table service then a waitress showed up. Most staff are just dancing on their own at the bars mingling with each othercompletely useless. After we ordered it took her almost 30 minutes to bring drinks over and another 10 for just a couple pizzas.Following payment she had the audacity to say "no tips?" I gladly told her why and she stormed off. The rest of the 2 hours wewere there she gave dirty looks at our tables along with her other female staff. A few of our guests went to the washroom andoverheard them calling us names and they confronted them. They denied saying anything despite us hearing it within arms length.Totally unprofessional, unmotivated, and lazy. The male staff on the other hand were nice and attentive but I guess they don'twait tables. I'd give this 0 stars if I could. Also not to mention the foul smell at the far end tables reeking of urine andfeces despite there not being a washroom near it. Disgusting place. Avoid at all costs Read more
Credit and debit were down, and they only told us as we got our drinks. We had to scramble to find cash to pay for the bill,... compiled more than enough to cover our bill and tip - counted by 2 people. Then the server has the audacity to ask for moremoney because she doesn’t wanna pay for us to drink. I understand how the tip system works what we gave her was 15% of ourbill total, unless she gives 15% to the bartenders and etc she didn’t have to pay. Read more
Peter S is the best bartender I have ever seen. My cousin was on a wheelchair and Peter’s shots made my cousin able to stand... up and dance. Would come back just to see Peter S again. Whomever doesn’t like him is probably just jealous of his beard. Read more
Agree with the other recent reviews. I used to love having work lunches here however, last week on Thursday I had a reservation... at noon. I arrived early and was seated promptly and said I would wait for the other person before ordering. They arrived ontime but no one came back until about 12:20 to serve us. The beers we ordered were out so she suggested another which was OK, Weordered food at same time and did not get the food until 1:35 and the server only came back once during this time to check onour beers. We asked to order tater tots while we waited for our lunch but she told us they’d take 45mins. When we got our foodshe came with the machine, so we could pay. Would expect some sort of Comp for the insane wait but there was nothing. A freebeer during the hour and 15min wait would’ve gone a long way. She blamed the kitchen but there only seemed to be 2 or 3servers. Will definitely not be returning for lunch. Downtown lunches need to be an hour or less total as people need to getback to their office, cannot trust this is possible at national. Read more
Absolutely love this location, the patio is amazing at night and the music is great. The staff, however, really make the place.... Jesse, Derrick and GK were fantastic and really went above and beyond to make sure we had a great night. They were all superfriendly, offered amazing service and a safe environment. Would definitely recommend! Read more