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Reviews for McDonald’s in Calgary, AB

cheyenne frei 2 years ago
4

One of the better locations food wise as its always been hot and fresh when I've gone. But unfortunately the location is small... and the city doesn't let people have drive thru around here it seems.. but they have a ton of customers at this location sosometimes there's a wait for the food but I don't mind so far because it's better then most McDonald's Read more

Lisa Lowe - Makene 2 years ago
1

My kids and I ate there for the first time tonight and I ended up with a great big hair in the middle of the burger. Honestly,... how does this happen in this day and age when people are supposed to know food handling procedures? The bun was also covered inketchup on the outside. It was sloppy and disgusting....same with my daughter's meal. I feel like young kids and fly by nightworkers don't care about how they handle food and it's almost a game to see whay they can serve and what people will eat. Wewill never go back and I honestly, Macdonalds will not be our choice of food moving forward. Too many people don't care whatthey serve and how they serve it. Just terrible. Read more

Stepha Jepha 2 years ago
1

Worst service ever. As a former employee of McDonald?s (not this branch particularly), I found it very offensive that these... workers are effortless and I can tell that there is a HUGE lack of communication to employees. Also, tables and chairs are aMESS. Don?t expect a clean table here. Their servers are sloppy and downright slow. Busy or not, they call out orders ever sosoftly and quietly and it messes up people?s orders. The foods are so messy, no presentation at all and it is humiliating. Theywill toss out your condiments, utensil, etc. in the bag and I?m not very impressed at all. We received a stack of Monopoly GameBoards as if we got any usage of it. If you want a bad, sloppy and disastrous customer service, visit this place! Read more

Chris Muench 2 years ago
4

This McDonald's is great for Skip but only 4 Stars for walk-in. Not sure why but the fries aren't as fresh when you walk in and... the food is only okay if you do. That being said, the staff are friendly and the service is quick. Read more

Pamela LaSalle 2 years ago
1

This probably the worst McDonald's in history for order accuracy. 130th ave McDonald's use to hold this title, but they got... their act together and haven't had issues there in years. With this location, literally every method I have placed an orderthrough they have messed up. Mobile, missed my burger, dine-in, missed my chicken nuggets; 4 delivery orders, 1) didn't removecheese from my big Mac and im lactose intolerant, 2) missed my drink and 3) missed the double patty on my burger on 2 seperateoccasions. It took them messing up 6 orders in a row for me to finally post this review. I understand it's a new location andturnover rates are high, but common on. You need to put in a better double checking procedure to ensure accuracy. Maybe achecklist? You are going to lose customers, as I'm pretty much done with this location. Read more

Mike Hunt 2 years ago
1

Was told by the worker ?I was calling you number? with attitude when I went up to get my food. Then heard the worker trash... talking me to her coworkers. Then when my friend went up to get his food she made a snarky comment about him actually knowinghis number. So I asked to speak with the manager the manager showed me nothing but the same disrespect refused to acknowledgethat the worker was being disrespectful. It was hard not to get upset while I would say I was more respectful than the workerswere I understand how it can be I?ve worked in fast food and the customer service industry for four years but I know that?sabsolutely not how you treat customers especially if you?re wanting customers to return I have been to this McDonald?s a totalof five times each one more horrific than the last I hope they do something to change the store around. Read more

LaurenJean Williams 2 years ago
1

HORRIBLE service! after being totally ignored for 15 mins by staff I had to ask to have my order taken and then have too wait... another 15mins for a simple Mcdouble and fries.... For the staff to 100% commit their time to skip orders and ignore actualcustomers in the store is Absolutely mind blowing. Being one of the only 2 McDonald's in this area and without a drive thru...it wasn't a well planned out restaurant ???? Read more

MJ W 2 years ago
1

Don?t come here in the morning for a coffee. It took 13 min receive my coffee. Looks like they are under staffed and the girl... that did my order had a very bad attitude and moved around like a snail! Ok a few weeks later had 2 managers screw my order up3 times. Seems they don?t know how to order anything without eggs. Read more