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Reviews for Marble Slab Creamery in Calgary, AB

Lauren Ryckman 2 years ago
4

Just want to say Shub displayed excellent customer service during a recent busy evening. Shub and her coworker handled the rush... with grace and efficiency. Was a bit surprised the manager wasn?t there helping (line out the door) but the staff did a greatjob overall, esp under somewhat stressful circumstances. Read more

alert share 2 years ago
1

So disappointing. Its like they want you to drop your money and get out. Tiny icecream portions for an 8.00 cone. If you add... any kind of chocolate or carmel sauce or berries, the whole thing is a drippy mess. We went to 130th instead and Ashely madesure the cones were awesome! Read more

D J 2 years ago
1

Wow talk about attitude! I ordered Birthday Bononaza and it doesn?t have marshmallows and I told the guy that there are no... marshmallows as he made it with it. Not sure what made him more upset. And the whole time I was ordering he didn?t talk to me.I am sorry for mentioning! Please visit at your own risk! Read more

Tanya Tomson 2 years ago
1

Ice cream served was a melted mess. The cone was broken? and finally the portion was approximately 30% less than normal. We use... to come here often but won?t be back. Not sure if they changed owners or what but today?s ice cream wasn?t worth $5 never mindthe $16+ we paid. Crazy. Read more

Dean M 2 years ago
1

This place is a train wreck. The staff were completely overwhelmed - there should have been twice as many working there. I'm... amazed they could keep their composure at all. They had no spoons...was given ice cream in a cup and nothing to eat it with,like a dog dish. Obviously the management here doesn't care at all about customer service, just driving profits. I'll never goback. Read more

Wajiha Shah 2 years ago
1

Really bad customer service; requested for 3 flavours in a 1 litre can as I always get it, they did it once but today they all... ganged up on me and simply refused saying they never do it as if I was lying. If looking for better options and great customerservice, go to 130th or Legacy. Shame it?s a bit far from me but never coming back to this shop! Read more

Distribution ANA 2 years ago
1

The ice cream itself was amazing its the service that is very displeasing, I would get broke cones all the time and not properly... mixed ice cream as well as ignorant behavior. I would see them do that to lots of customers as well. Also the employees neverput the customer first they would always be in the back. Read more

Patel Khushal 2 years ago
1

Very bad experience I had the milkshake was so thin there was just lots of milk and very less ice cream. Very bad milkshake I... ever had.?? Read more