Reviews for Dairy Queen Grill & Chill in Calgary, AB

Their mix n match menu offers a cheese burger and a fry for 6$ I ordered a bacon cheeseburger they upsized my burger and... charged me 13$ , I thought I heard $8 something on the drive thru speaker so wasn't really paying attention till she gave memy change, shady practice ! Not going back! They just lost a customer! Read more

Ordered large blizzard BOGO $1.99. The lady at the drive thru kept charging us around $13 for 2 no matter how many times we... correct her. We didn?t wanna hold the line up so we came inside and the older asian guy gave us 2 small almost melted blizzard.We said we ordered large and he just looked at us and didn?t even say anything. Nothing! This location used to be really goodespecially with the service. This DQ location has the worst service of all the establishments here in our neighbourhood. Read more

Nice staff. They weren't knowledgeable about the ability to upgrade beverages to Blizzards with combos, which is something other... locations can handle. Also, the ladies bathroom is designed so that one stall can see into the other pretty well. Other thanthat, it's a good location. Read more

Hey Sandstone Dairy Queen, how come I had to ask for whipping cream on top, that?s the best part of the Mocha MooLatte? ? and... no chocolate swirl over the whipping cream, HANG YOUR HEADS IN SHAME! Read more

Bought 2 blizzards and paid with my credit cards tap function, the employee turned away and didn't see the transaction complete... but when she returned to the screen she said it hadn't gone through and needed to pay again, I questioned her to check but sheagain insisted it didn't complete, another employee (I assume the manager) came to check, she also said the sale didn't process.I grabbed my smartphone and showed both my TD App showing the sale at their location. After talking amongst themselves in theirnative tongue the 2nd employee finally started printing past transactions on the register with my sale being the last. Not surewhy they kept insisting I didn't pay even with proof. I'm glad the register is the only honest aspect of this location. Read more

Delicious. Me and my sister got the brownie dough cupfection (I think thats how you spell it) 10/10 would recommend. The staff... was really nice too. Read more

Update. I was given a call and it was made right!! Thanks for listening. This is supposed to be a medium oreo blizzard with... extra oreos!! I dug through it and found no oreos. Barely crumbs. This cost me $8.00 from the Sandstone location in Calgary.Awful. And to top it off the website won't work to submit a review!!!!! Don't bother going here. Read more

We went out of our way to go to a DQ we trusted due to being let down by the one close to home. Unfortunately, our experience... was just as bad. I was astonished on how much this location has gone down hill. We recieved doubled cooked old fries we had tothrow out, they were awful! They didn't even fill the container which wasn't the worst thing since they went in the garbage. Thecheese burgers had no cheese, no cheese!! The blizzards were great but the food was horrific and a complete waste of money. Idon't know how the staff could even feel good about sending that out, which is a huge issue in it's self. Being a store ownermyself I contacted them to let them know so they could work on their quality control to help retain customers and I never heardback. If the owner and management don't care, it makes sense the staff wouldn't either. I just hope I save someone else fromwasting money on something that's going in the garbage, it's not cheap. Read more