Reviews for A&W Restaurant in Caldwell, ID
My wife and I decided we had plenty of time to eat ?at a FAST FOOD ? place and still make it too my 1pm appointment. We stopped... at the KFC/A&W on Caldwell BLVD In Caldwell, ID near Walmart at 11:56 am and ordered $18.31 worth of food. Nothing extravagant,just two burgers, fries and side of coleslaw. 12 minutes later nothing. I asked and they appeared confused and said what didyou order? I advised and was told ?oh we are waiting for the burger meat to cook.? Then I watched then just then put theburger patties on the grill. Another 8-10 minute and we still don?t have our food. There are people at the counter wanting toorder that said they were there for 5 minutes and still not able to order even. The whole crew is only worried about servingsthe drive-thru. My wife and I no longer had time to even eat our meal if we got it. We had to go. So my wife advised thestaff of that and said she just wants a refund and advised we been waiting for nearly 20 minutes and must get to my appointmentnow. Instead the guy kept cooking and packed up our meal and brought it to the counter. We advise we wanted refunded becauseno time to eat the food now, we have to go. And because he ignored that she wanted the refund, more time was wasted. My wifesaid we don?t have time to wait for you to refund our money so that?s wasted and to keep it and will never come back here again. The guy that was waiting just to order said it would take it so he doesn?t have to wait. So my wife handed him her receipt andwould not accept his $20 and told the customer to make sure he gets all the food we paid for. Bad service seems prevailing moreand more. KFC will now be Popeyes and can still get my A&W root beer at the stores. Probably won?t even hear from corporate orfranchise owner. That is what reviews are for, to read, make right, learn and correct the problem to retain your customers.There are so many alternatives now a day?s that you can?t afford to lose Customers and rem Read more
They very dirty as hell!!! All tables and chairs hella dirty even we asked them to come clean them! And they didn?t came to... cleaning it up and the girl was having attitude about it!! And do nothing!!! Read more
If I could get away with giving this place a negative star I definitely would Horrible work environment very hostile Especially... in front of customers And And yells at customers Read more
A&W, best root beer floats. Period. Pre-COVID being able to buy amazing root-beer by the gallon, amazing. My single, only... complaint, and this to A&W corporate, BBQ Beef Sandwiches, puh-leaseee bring em back... ???? This branch, always fast andfriendly. Read more
That Papa Burger brought back memories as a kid. It tasted awesome and the fries were the bomb. The only negative thing I would... have to say is their Polar Swirl is just to small for the price and satisfaction. Otherwise ???????? Read more
They were super busy when we came in, but we decided to order and eat in. After I placed our order, they let us know there would... be a wait while chicken fillets were cooking. The order did take about 10 minutes, but we were chatting so no big deal. Chickensandwiches were hot and fresh, chicken strips not so much. I used a coupon for an popcorn chicken, we ordered 3 but the couponwas only applied once. I let it go because I paid with debit and didn't want my account messed with over $3. Overall not ourbest visit, but it was very busy and could have been worse. We will go back again, probably not during a friday night dinnerrush. Read more
The food was good, service from a crew member that assisted us was great Better than most days I've been in there. However my... complaint is the dining area is freezing. It's 38 degrees out side and it was 63 degrees inside per the thermostat. If I wantedto freeze my butt off and have a picnic I would have done so. Not choosing the dine in option anymore until summer time. Read more
Food is good. Love it. Service was good. It was a little busy. We only waited for 8nins..