Reviews for Dunkin' in Butler, NJ
I stopped at dunkin donuts for a donut. They had no donuts! This was the second and last time I will be going there!
I ordered a sausage egg and cheese sandwich for my daughter at this Dunkin, and when we got to the car we realized they had left... out the sausage. When I went back in to let the guy behind the counter know he told me he had only charged me for egg and cheeseand so he would need to charge me for the sausage. No problem I said and he charged my card again. He then proceeded to take thesandwich from me and, touching all over it with his hand said I?ll just add the sausage onto this one. I asked if he wouldn?tmind making me a new sandwich since he had been touching all over it with his bare hands. He said if he made me another sandwichhe would have to charge me all over again. I told him I didn?t feel like this was fair because it was his mistake in the firstplace. In the end my daughter was hungry and so I ended up paying almost 10 dollars for a sandwich that should have cost lessthan five. The customer service here is terrible! There are way too many Dunkin? Donuts to choose from, if you want your orderto be correct, cleanliness, and good customer service do not go to this one! Read more
On Christmas Day we went in for Hot chocolate. 6 adults and 4 kids. It was burning hot so kids asked for a cup sleeve not to... drop it. Owner said we do t have it. We said can we get an empty cup. He said you will need to pay. We got surprised and said weshouldn?t it?s for an empty cup. He refused to give us anything at all not even if we pay cause we didn?t like it. Video proofpresent for its absurd. Read more
I've been to this Dunkin Donuts after work twice and both times they had hardly any donuts left. The last time I went I bought... Munchkins and 6 other donuts and they were old and stale. I wound up throwing them out. Needless to say I'm not going to thisD&D again. Read more
I go to this Dunkin every day and the employees are fantastic but my favorite is Rose. She is so accommodating. She knows my... drink perfectly, I don't know what it is but whenever she makes it, it tastes the best. I always ask for her when I go in, ifshe is not there her son Lucas always can make it practically as good as his Mom. Once she was out of work I'm not sure why Iwas so concerned about her after a few days I decided to go in there and find out what was going on and there she was back atwork. I was so grateful to see her smiling face. She is such a joy and so happy and friendly at work, no matter how busy she isshe always is kind and gives great service. She us the best they have in there and stands out from everyone, what she does 3people cannot do she is that good!!! Thank you Rose for all you do your a true shining star!! Xo Read more
I go to Dunkin? Donuts almost everyday for my coffee. Today we reread back the order 4 times lady had an attitude the whole time... and when we got home the order was COMPLETELY wrong. Not one item was right. After she rushed us out and said the order wasright. Tried calling no answer. Horrible service. Read more
Best place to learn to ski ???? or if you are into snowboarding great park
I have no idea why I went back to this Dunkin? Donuts. They have the worst customer service I?ve ever seen. I stopped at the... drive-through and ordered a simple coffee. No one in line in front of me one car pulled up behind me and took nine minutes forthem to come to the window to even acknowledge I was there. This Dunkin Donuts is so poorly run I don?t know how they stay open. Read more