Reviews for Denny's in Burnsville, MN
Just ordered door dash meal for me & my daughter.. all the food was perfect! I had a steak & eggs- she had pancakes! It was so... easy to order- we used door dash.. it was super fast and all the food was amazing! Highly recommend! Read more
A friend and I both have Birthdays in October and went to Dennys on Sat for our Birthday Grand Slams. I ordered over med eggs,... bacon and white toast instead of pancakes along with a cherry coke. I got undercooked over easy runny whites, sausage and wheattoast. On top of that we waited a long time to order and get our food. Friends eggs were undercooked as well and he ordered milkwith his meal and waitress brought out way before meal, so milk was turning warm. We were warned after ordering that they wereshort staffed. When we were ready to pay for our drinks which was a cherry coke and a milk. They tried charging over $6 for mycherry coke. I stood my ground and said this is ridiculous we are being overcharged for everything. I'm glad the food was freefor our Birthdays because it definitely wasn't worth any money. This place has been going downhill for awhile now unfortunately. Read more
Didn't even stay for service, so this is just a review of staffing. Walked in on a Saturday night to what appeared to be only... one waitress for the whole restaurant. She told us she needed to clean a table and would be back. She cleans the table and hadto help every other customer seated, because again, she was the only one I could see working. One member of managment waswalking around the back of the store but did not once seem to help with tables, or even check on us during our OVER 20 MINUTEwait. After 20 minutes I went and stood by the desk thinking maybe they didn't see us. Waited there for a while and ended up notstaying for dinner. We went to the Dennys that was 10 minutes away. I am not blaming the waitress, she was clearly workinghard to make sure everyone seated was getting what they needed. I am, however, upset that management would not have more waitstaff on a Saturday night. I'm also upset that the person, I'm assuming was part of the leadership team, did not once check onus or help the waitress the whole time we waited (which was almost 30 minutes in total). Read more
The young lady that took my order was really nice the food was good
Our server today was the host, cashier & busboy! Though he was certainly just about getting the job done, a smile would?ve been... nice but overall he deserves a raise! Being him it would be hard to be happy with being four different positions, obviouslyshort staffed but he did a great job! Food was fantastic! Read more
Nobody works here apparently. The manager is the only employee we even encountered after being seated and he showed up once to... take our order and layer to bring it out. Nobody was grabbing dishes and we only saw the waitress off in the distance a coupletimes so I don't know where she went or what she was doing. Nobody refilled our drinks or checked on us and the only thingseated was trash from before we entered (20 mins prior) so I can't imagine what kept everyone so busy. This laughable adrecruiting besties in the workplace instead of promising the solid pay required to have a solid staff is the perfect frosting onthis cake. I know why nobody wants to work here and you all should too. Read more
Only go here if your boss gives you 2 hours for lunch or you are in no rush. I had 45 minutes from when I arrived. The picture... is what I left with because it took so long I barely was able to eat anything. I requested our bill immediately and the serverprovided it. But at checkout I waited what felt like 5 minutes but was probably only a couple. One worker in sight she was busyso I tried to have patience. I walked over to the kitchen with every intention of yelling for help when the lady came overclearly agitated. She said "I was busy over there!" And this is not a customer service attitude. I would fire her for her toneand also let me add there were 3 people waiting to be sat. We clearly interrupted her day. I would recommend you never go hereunless you want cold food and a shi##y coupon because your food is cold. My last visit wasn't much better. If you are forced togo here, order something already cold but expect bad service. Read more
Our server was very friendly and did a great job handling all tables until 8am when more help arrived. Big servings of food and... clean restaurant. We will definitely stop here again when traveling in the area. Read more