Reviews for Chipotle Mexican Grill in Burnsville, MN
Terrible. Took 30 minutes to get food. For some reason the lady must not have liked me. She drained everyone?s liquids from... the beans and meat besides mine. Regardless. Terrible customer service at this place. Quality or quantity is not somethingthat?s cared for here. Read more
Bad service and they forgot half of our food. They no longer put the mobile orders out on a shelf they keep them in back but the... cashier is busy checking out customers who didn?t order ahead while you and a line of 5-6 other people wait for them to get youronline orders as they ignore you. I ordered a quesadilla and it was missing all 3 of my sides, I ordered white rice beans andhot sauce but sour cream instead (this is the 3rd time this location has not given half the food I pay for) also the order was10 min later than pick up time Read more
Pinto beans needed to be cooked a bit longer. Guacamole was salty. Pepper/onions were well seasoned. Standard Chipotle speed.... The place looked clean, they could've used a few more hot sauce bottles to float around. Read more
Quick service. Tasty food, and the flavored water is delicious. The restaurant was a bit dirty.
Ordered online a burrito bowl and received the skimpiest amount of food. The Barbacoa was all fat, the chips were super stale,... the guac was oxidized and had two stickers in it. Too many things wrong with this order? Read more
Literally ALL of the barbacoa in both the bowl and the burrito I ordered was just several large chunks of fat with barely any... meat on them. Disgusting. Chipotle has fallen so so far. They've messed up so many times at so many locations it might be betterto just give up on them all together. Read more
Stopped at this establishment yesterday to get food and ordered a burrito bowl that was mildly warm upon eating, which wasn't a... huge deal considering there was a white hair half way through eating my food which had a quarter scoop of chicken in it to beginwith (normally getting Chipotle everyday for lunch while working this was definitely not the right portion). I then tried tocontact the restaurant to let them know what had happened, and after countless ringing and no answer twice I gave up since I wasdriving my kids up north. The drink station was gross enough I had to tell my 4 year old no to touch it (for plenty of reasons)and the garbages were overflowing and I had to step over someones drink. Probably the second worse Chipotle experience I've had,and that's saying alot. EDIT: 3 months have passed by since my last review at this location and things have only gotten worse.Corporate has contacted and apologized for the way this store treats its customers and have turned away a ton of money. Today at3pm I watched over 20 people walk out without getting there food and the employees said "maybe don't contact corporate nexttime" and "we can suggest a different restaurant if you wish to pay cash go somewhere else" feeling attacked when I purchasefood was not something I'm set up for everyday but it happened. Avoid this place for your wallets sake. You work to hard tothrough your money away here. Read more
I have been getting food here for more years than I can count! Always good food! Large portions is an under statement! Great... food. Walkways cooked or prepared well! Not once have I had a complaint other than sometimes it gets super busy and you may havea LONG wait in line!! It's worth the wait every time???????? Totally Recommend this or any location! Read more