Reviews for Starbucks in Burnaby, BC
I was upset I wasn?t able to use my Starbucks app here? or order ahead I get it could get busy with the university but you... should be allowed to during quiet hours. Really disappointing that it?s called Starbucks isn?t really a Starbucks. Read more
Has to be of the slowest Starbucks I?ve ever been too. Frequently has long wait times. Also since they?re a franchised location... they don?t work with the Starbucks app or allow you to collect stars. At least the food and drinks are the usual Starbucksquality . Read more
They did the trick by giving them a used syrup pump. I ordered a bottle of syrup and a pump. It was not packaged when I received... it, but I believed it. When I ordered all times from other Starbucks locations, I always got a new one in thepackaging. However, when I came home after buying it and grabbed it, that was sticky and the syrup was still in the pump.therewas also a sticker expressing taste. When I placed my order there was no wrapping when I saw her taking the pump out from thefloor side under the table, but I believed her and didn't check at there, because she put it in paper bag with syrup. If theydidn't have a new pump, they had to tell the customer. She didn't say anything to me, It was very dirty. It was a veryunpleasant experience. Read more
Staff was frazzled, drinks made wrong, my food forgotten, my coffee was literally cold, not even warm. Staff doesn't even... apologize or care for your experience. Pretty disappointing. Read more
Worst Starbucks i been to. I saw reviews afterwards and they are all true. Drink tastes like water, Starbucks should look into... it ,maybe faulty machines or lack of staff training. Read more
Get your order wrong all the time. Drink taste like water or really off. Not hot enough. Probably the lowest quality starbucks I... have ever been to. Can not collect points because it is owned by SFU. Read more
The lady who take orders took forever to do her job, and there is a good chance she do something wrong. I am ordering ice... americano with extra ices everyday there, and 90% of the times they barely put any ice in it, my office is 3 min to Starbucks and now is fall but when I arrive in office there is literally no ice in extra ice americano ? is ice expensive in Starbucks orsomething? We have brought the problem the costumer service, they said they will contact them after 2 weeks nothing haschanged. Yeah what I will assume from now is there is no good Cafe on campus, so Starbucks knows they will always have costumersso they don't bother to change anything. Read more
Good sized café, just really dirty and unkept. Would make a difference to sweeping the floors through out the days and clearing... the tables too. There?s definitely enough staff to do it, going by the amount of people behind the counter. Read more