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Reviews for Hi Five Chicken in Burnaby, BC

Antonio Cozzolino 2 years ago
5

Yup! I'm always blown away by bad customer service. I refuse to even review places that have lousy service. Let me tell you, Hi... Five Chicken is awesome! I'm happy to do this review. I'm happy to tell you that I love Hi Five Chicken. I'm happy to say thatthe service is great and food is amazing. I also gotta mention that the restaurants are clean, the chicken is fresh and placehas an inviting atmosphere. Keep up the great work! Tony Read more

Michelle Hillock 2 years ago
1

We came here late at night because it was open and ordered a few chicken sandwiches, chicken and waffle sandwichs, and chicken... tenders. The service was nice. We had to wait maybe 10-15 minutes for everything. Their washrooms were clean, the tables werenot. I think the chicken seasoning was bland/ under seasoned. The chicken meat for the tenders was really quite dry. Thetenders get a one out of five (1/5) rating because of the taste, the dryness, and how small they were. Based on the size, theylook like fried squid tentacles. Please see the picture attached. The chicken and waffles sandwiches was okay...The waffles werepretty regular continental style waffles that you make for the machine, or have frozen and re-toasted. It wasn't very crispywhich can help because you had to bite it with the chicken... Imagine it was more like bread texture in terms of softness. Thechicken sandwich was okay. When the tenders came out we almost cried. We asked the server and he said it's normal to be thatsmall. Overall for the price they charge I expected more. I expected better. This is definitely the lowest chicken fast foodcompared to Popeyes, KFC, Churches chicken which is now renamed as Churches Texas Chicken, and Jolibees... I'm verydisappointed. Read more

Jinchen Cai 2 years ago
2

2.5?? overall after like 5 tries Idk why this is so highly rated... does people don't know what good fried chicken taste like?... HiFive is VERY MEDIOCRE at best... its also very inconsistent in quality and taste. Let me breakdown everything I'vetried: -Chicken pieces meal: 1* (EXTREMELY BLAND, okay crust, and very dry meat) basically a 1* Popeye's -Chicken sandwich: 4*(better than McDonalds, actually good and jucy meat with flavour) -fries: 3* (decent, better than McDonalds) -onion rings: 5*(the ONLY GOOD and tasty thing out of everything) -I forgot last item... maybe I'll report back when I remember Read more

Iven Tse 2 years ago
2

Unusually bad service today on so many levels. Where shall I start? Ordered a three piece combo, for take out. and later when... getting ready to eat, I opened the box and found only two pieces. Then, one of those two pieces was a half-drumstick - literallyhalf of it was broken off! (In the photo is the bone of a whole drumstick - looks deformed!)When I went back to ask what theycan do, she said I can only have a two piece. Basically, to compensate for me having to spend as much gas just to go back thereI was not even breaking even. Then, to begin with, I was told I could choose a fountain drink or bottled pop as part of mycombo, so I chose the bottled pop. I noticed how we an Additonal charge of 50 cents on the till. The cashier did not say it was?extra? just that I could choose between the two. So, I said never mind then. I will have a fountain drink. Then she goes ?oh,that?s out of order, have a bottled drink then. Hmmm, it was what I wanted after all but kinda makes you wonder about her saying?you can choose? between them. Why did I give two stars vs one? The one normal piece of chicken I actually ate, it was quitegood. Read more

Alan Chow 2 years ago
4

Good fired chicken restaurant. There are two selection of chicken, either fired or roasted. Spicy is also available. The price... is reasonable and lunch special is only $5. The service is good as well. Read more

Andrew Mardjuki 2 years ago
3

Its been a while since i came here and its as good as churchs and open till late but not 24 hours but it is still great. Burger... and chicken as good as churchs but the fries is better than churchs. Cheers! Recommended for late night fried chicken run if youare around! Read more

Joey C 2 years ago
5

I've ordered from here twice now. The chicken is delicious!! Super moist and you can order all drums. The chicken was very... well seasoned and was not greasy at all. The skin was nice and crispy. The entire family loved it. We got both the spicy andthe regular and they both were good. The spicy had a nice kick and was not achieved by some thick hot sauce. It was in thebreading. The chicken was cooked fresh and took no time to come out. The guy working was so nice. Thanked everyone for theirbusiness and even gave everyone free chicken fingers. Not sure if he was the owner but he was very nice and friendly. I woulddefinitely come back again for the chicken and great customer service. Read more

Marcus 3 years ago
3

Ordered from them through an online app. I ordered their special buy one get one drum stick deal. Usually the chicken from Hi... Five is very fresh. This one tasted OK , but felt a bit like the oil was old and could use a change. Other than that it wasfine. I'm a returning customer and have ordered a few times. Read more