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Reviews for Chipotle Mexican Grill in Burnaby, BC

E. DB 1 year ago
1

A total disaster! I used to love Chipotle. Now the portions are smaller, and smaller. Today not even a hello... I ordered a bowl... without rice, and I had to ask 3 times to add extra beans and lettuce. I have taken food home many times from them, but neverhad any issue. The girl working there in the afternoon (as if she would be in an assembly factory), didn't close the lidproperly. I also ordered a small queso blanco with tostadas. Well, no tostadas were given to me. I put the bag on top of asmall textile tote bag inside a wide shopping cart. It was on top, not squeezed or pushed, but when I arrived home and took thebag out, the food container was open, and spilled most of the food on the floor. The lid was open and leaking, so it broke thebag and spilled the food outside on my tote bag, cart, floor and even carpet, plus all over the chocolates boxes I had justbought for Christmas! (Sadly, I cleaned it before taken the pics). The boxes are all damaged now, so I cannot gift themanymore... A total and expensive disaster caused by negligence of the young girl preparing the bowl in a super hurry! Chipotleshould reimburse for all damaged items and food. I am extremely disappointed! Read more

sabina lim 1 year ago
1

This one woman gave us half the portion just because we were kids and gave the the people behind us a full portion. The woman... looked like she didn?t want to work. Read more

Mojgan C 2 years ago
1

This store always finds a way to disappoint me. I used to go here a lot but stopped due to rude staffs. I started ordering via... Uber eats but every time either the meat was burnt or less food. This time was a masterpiece. Uncooked steak with blood in thefood. Awful ???????? Read more

Navaneethan Subramanian 2 years ago
1

This is my 3rd time visiting this place and not even once I had good experience. Each time the portion is less and once they... asked me to leave all of a sudden while dining coz they had to close the restaurant. One of the employee is sweet and offered toremediate the issue but can?t ask and complain always. Read more

Ricky Ruan 2 years ago
2

I have no idea why my pick up order only half filled. Before I used to get the same order but it was super full. Two stars... only. And the staff just grab and eat the chips without wearing gloves whenever he feels hungry that looks kinda bad isn?t it. Read more

damn daman 2 years ago
1

There was 6-7 employees, only 1 guy helping customers and he was a trainee. There was a big line up. the new guy Did not even... heat the pita bread, doesn't know how to roll the burrito, doesn't know what to put in the burrito. Manager knew he's traineebut still did not help him at all. The trainee made a mess of all customers orders. Every time I go same thing happens. Theydon't have any trained or permanent employees. Read more

Mehr Poulad 2 years ago
2

Disappointed at my experience. There were plenty of employees but only one was helping customers with their food orders. She... wasn?t friendly and got upset with me when I asked for salsa. There was a misunderstanding. The location was not clean, withfood, water and debris everywhere. The food itself was okay, but with so many food options in and near metrotown I would spendmy money elsewhere. Chronic tacos is a better option in the food court. Sorry chipotle I won?t be coming back to this location. Read more

deep patel 2 years ago
5

Hear a lot about Chipotle so though to give a chance.The Food was above expectation. Moreover The lady who was making my Bowl... was super Friendly & Help me to choose my toppings. Read more