Reviews for Tim Hortons in Burlington, ON
I am a local long time customer and this morning I had a bad experience with customer service when I returned my order that was... made incorrectly. I dont usually leave these reviews or complaints, but today was something Ive never experienced as acustomer. This person is also the manager.... who was defensive immediately. She raised her voice and was clearly angry, all infront of other customers and her co-workers. I was embarrassed. I asked for her manager's phone number and she refused to giveit to me saying I could come back when her boss is in the store. I have never been treated this way in my life as acustomer. More training.... Read more
Was there on Monday morning august 29 with some friends visiting from outside Canada, the lady was so rude and was showing... attitude, she definitely needs to work on her customer service skills. Read more
They hired me and then fired me. Cause they already hired people. You can?t do that to someone. That?s disgusting way of work... place. I would never want anyone to work there. Just my opinion. You can find something WAY better then them. Read more
I am a regular customer here, today was a different experience from the normal great service. I ordered my regular coffee and a... Herseys Smoores Cream Chill. When the server gave me the Cream chill it looked like an iced cap. I have ordered the same drinkat other locations many times and did not look like this. I spoke to another girl working there and was given ALOT of attitudeand argued there was numerous Herseys Smoores Cream chills??? Time was 5:30 Sunday June 12th, have had the same girl before andwas the same! I go there for the service and the manager is amazing!!!! Not sure if i would go back in the evening again as theservice is terrible and staff looking like they don't want to be there!! Read more
No problem with the coffee. Annoying when your points use is an issue. I used points to get a free coffee so on one I purchased... I didn't receive my 10 points. So petty Read more
Just order something and go away from here. That was the attitude of the staff. I didn't expect such rude behaviour from a... person working at Tim Hortons!!! Coffee and muffin were delicious. Read more
Fast service, wonderful staff, quality product. That?s all it takes really. Went this morning with a friend for a pit stop and... the lady on cash at around 9:40a was the sweetest woman! Big thanks to these essential workers. COVID times aren?t always easytimes to smile through! Read more
Its tims we all love lt