Reviews for T.O.'s Kathi Roll Eatery Burlington in Burlington, ON

HIGHLY recommend the butter chicken kathi roll!! The side of dirty fries are to die for. Such a quick and easy meal on the go, I... consider myself thoroughly impressed. Portions are great and packaging is clean and easy for take out. Awesome service, thestaff is super friendly and answer all questions! Thanks again and I can?t wait to come back to try more! Read more

First of all while pacing order on the phone for pickup I expect the store to tell me how will the order look like as I was not... told that fries are available Kathi roll in turn I ended up ordering more than I need..which I didn?t like..and when I askedthem this at the store they didnt accept my request to cancel fries..looked like they were trying to sell more even if customeris not well informed I ordered Ras Malai shake which was really away from my expectation, it was more of a icecream than realras malai shake. Food wise taste is ok..I tried paneer tikka kathi roll, momos with cheesy noodles.. Read more

Pros: - If you?re looking for true fusion - a mix of east meets west, food we ordered tasted great (Grilled Tikka Chicken Burger... and Butter Chicken Mac n Cheese) - Lots of fun options to try that I may go back for - Also tried the Holy Shakes HazelnutExplosion super freak shake which was delicious Cons: - I found the store set up is really weird/not welcoming. They havephotos of each item covering the glass counter (the kitchen is on the other side) so you can?t see anyone. There?s a bell thatgoes off every time the front door is opened so staff know when someone is in the store but it?s just weird. There?s a tinywindow that you have to bend to to get anyone?s attention or ask/grab extra utensils or napkins. See photo. - Long wait time forwhat is supposed to be fast food. We waited 20 minutes for our two items. Other people waited for shakes and take out. - Theburger tasted great but made for a messy meal - could be wrapped with paper to keep the chicken pieces from falling/slippingout the other end. See photo. Verdict: I will give them another try. The staff working there seemed sweet and apologetic forthe long wait times. I overheard one of the staff explain the store concept/how it came to be to another customer which wasnice, as you can tell they?re passionate about what they?re doing. Minor improvements could make the experience far better. Read more

Thoroughly impressed. Good customer service, great taste, balanced spice, at a reasonable price and portioned size. My only... criticism is the roll could be a more favourable size for what you?re paying. Read more

Didnt know they were halal, which is great! Tried butter chicken kathi roll and chicken tikka on the rocks, they were pretty... good! Loved the fries especially. We went in store and food took ~10 mins to be prepped. Did find them to be priceythough. Parking lot small in front of store but spots nearby. No sitting area / very little space; mostly built for takeout. Read more

This is the first time I'm reviewing a place without actually tasting the food. I ordered kathi rolls for takeaway at 6:12 PM on... the Friday night and was told that the food will be ready in 20 minutes. After waiting in line for more than an hour, at 7:25PM, I was told that they will start working on my order " in five minutes". My order was ready, a further 15 minutes later. Whatmade the experience even more frustrating was that there didn't seem to be any system in place to inform the customers ordelivery drivers of their order. It was chaotic. There was no one at the cash register to attend calls or customers waiting inline. By the time my food was ready, my appetite had died. I noticed similar frustration from everyone that were waiting. I hopethey get their act together soon or there are plenty of restaurants with better customer experience for people to eventuallygravitate towards. Read more

After hearing such great things about T.O. Kathi Roll Eatery, we made the visit this past weekend and everything we tried did... not disappoint! The staff were warm and helpful and gave recommendations on the most popular dishes we could try. We went withthe Butter Chicken Mac n' Cheese, Chicken Tikka Tacos, Tandoori Chicken Waffle Sandwich, and Tandoori Crunch Munch with sides ofMasala Fries. Everything was super flavourful and tasted great! We're definitely interested in trying some of the other menuoptions here and will be sure to ask for customized spice levels next time (our spice tolerance is low and some items were muchspicier than we anticipated). Bonus: Their sister brand, Holy Shakes shares the same space and we were able to treat ourselvesto an amazing dessert as well! Read more

So we tried this new place and all I can say is wow. The food tasted amazing and was very fresh and full of flavour. We tried... the butter chicken baos, butter chicken poutine, and butter chicken kathi roll. All where great the roll was a bit spicy butstill the flavours were wonderful. This is my new favourite place. Read more