Reviews for South St. Burger in Burlington, ON
Got a coupon for a BOGO free burger on my birthday, leave ample of time before the coupon is used. Their burgers are grilled... fresh as well, and they smell awesome! Read more
Honestly quite disappointed with South St, the customer service has really dropped, flavor is mediocre for the cost and finally... my daughter ordered a "cheese cake" well what she received was a frozen cake that she has to use 2 hands to eat. Oh and the cakewas $10 a slice... when I asked the restaurant owner/staff she said I should microwave it.... ??? Anyways won't be coming backand if you're thinking of it I'd say a McDonald's burger with cake would probably do you better.... really quite sad. Read more
Disgusting customer service, walked it in and saw the cashier cleaning the table without her mask on, then she immediately put... her back mask on and slowly walk over the cashier when I was waiting for her. There were no greeting whatsoever. She has nosense of urgency and no attention to detail, when I told her about the order clearly slowly and precisely, she did not repeatwhat I say and instead ask me what do I like to order, sounds like she's daydreaming and didn't want to work here. When she gotthe entire order, she did not give my receipt nor having the courtesy to thank their customers. She did not try to upsell thenew product waffle fries, and I noticed after I pay for the meal, I asked her if I can upgrade and she said no After gettingthe meal she did not include a straw for my drink or thank me. I stayed in my car to eat and wrote this, as I was eating andfinishing up my burger, I just remember she was using her gloves to touch the front of her mask, and that is completelydisgusting because the amount of bacteria and viruses that stays on the front of the mask are just unthinkable. I really hopethe store manager or owner sees this as the employee does not provide a positive attitude and friendly environment for theircustomers. It feels like I owe her something, and she don't need this job. Read more
We are always on a hunt for a good burger place and South St burger is one spot we have not visited yet. We were going to visit... the trafalgar location in Oakville but this one was closer. I have visited many restaurants recently, and I must say that wehad a great dining experience inside the restaurants. Especially in covid times it was refreshing to see a clean place. Firstoff the staff was very nice and friendly. It was during dinner time so I expected a delay but we were told 7 mins and thatsexactly what it was. (what a concept).. even with other orders coming in we did not wait long. I asked for some sanitizer towipe off the table as we are used to, but I was told that he just wiped all the tables down and that I may do so if I want tobut while waiting for our order the staff wiped the tables after guests....again, something i have not seen at a burger place ina while. Our order was called up and we really enjoyed the meal. I realize I have a preference of a burger and this placemakes a great grilled burger.. not fried. The patty is not dry and not greasy... very flaverful and the bun although notsoft.. (it has a slight glaze, like a brioche bun) its nice combination with the meat. My son had a cheeseburger with ketchup(which he always has) and I had the Nacho burger. He really enjoyed his cheeseburger and devoured it in seconds.. the nachoburger was good but it did not look like the ad on the menu... it was good though... Fries were also good.. stays soft untilthe end. Overall, the burgers were great and although they cost more than mcds etc.. they are good and worth the money. On mysons list of burgers its ranking #4 out of 15 he's tried in the resent past. I though it was a good 4* and with the cleanlinessof the place and friendly staff its a 4.5* for sure. while we were finishing up I heard the manager talk to his young staff andlet them know they had a good day today (which is really nice as QSR places dont always value their Read more
August 18, 2019, This is a fast casual burger restaurant with a small menu and high grade ingredients. I had the True North... burger (bacon, maple sauce, cheese) with a poutine and a mocha shake for $CAD 23.11. Although the limited menu options arehamburgers and hot dogs, the toppings and customizable choices available are huge. The staff member guided me through theoptions and made great recommendations. They took credit card. Update August 24, 2019, I went back and this time got the BaconBBQ burger on whole wheat, double bacon, double patties. I paired it with the vegetable poutine which had cheese sauce and smallchopped peppers. It was excellent. With a bottle of water, the total came to around $CAD 22. Read more
This place is great. Its a healthier burger joint and they sell boylans pop ????! The atmosphere is always nice and clean (I... always see workers cleaning and doing bathroom inspections) and things are always full and faced. I'm 98% sure the gentleman inthe picture (sorry he's tough to see, wanted to respect his privacy) owns the place and he does a WONDERFUL Job running theshow. A genuine and hardworking guy. Burgers are fantastic and always made fresh. Toppings are always fresh and plenty varietyto choose from. Pricey but worth it. You get what you pay for. Sorry I didn't take a photo of my burger. I practically inhaledit. Read more
I knew I wanted a burger in/near Toronto while here for the weekend and we couldn't have found a better place I feel, even if it... is a small chain. Never have I seen a patty where it looks like the ground beef came DIRECTLY out of the grinder. Their "TrueNorth" version was perfect all the way through and the chips (fries) were as well, not to mention the strawberry milkshake. Read more
Came in with my brother just now and the food was amazing ???? definitely coming back. The employees did a good job ???? Thank... you ?? Read more