Reviews for Mr. Sub in Burlington, ON
Was originally missing a sub from a large pick up order. Phoned and was told the next time we're back we would get a free one.... Went back 2 weeks later and spoke with the owner who knew nothing about this but honoured the free sub. Read more
My 7-year old was craving a meat-ball sub so we stopped by the Fairview Mr. Sub location. The older male employee with a grey... moustache came to the counter from the back when we walked in. I said we were going to use the washrooms first, only to find outthey were vacant but locked. Obviously he knew the washrooms were locked and didn?t say anything or offer to open them! Weordered a meatball sub and I let my son pick his toppings. Like most 7-year olds, my son couldn?t make up his mind quicklyregarding toppings so after 30 seconds the owner(?) said ?Okay, you?re done ? and put the sub in the bag without any toppings! Ishould have walked out at this point but I wanted my son to have his sub. I see that many others had a similar experience atthis location and likely with the same guy. I?ll never return and it?s time to retire you miserable, rude? Oh, and spare me thestandard, programmed response that you?ve left for everybody else. It?s empty and meaningless when you keep getting the samecomplaints and you obviously don?t care to change your attitude. Move on to another career! Read more
I order a smoked meat sub and it barely had any smoked meat on it. The sub tasted like a veggie sub I had to look inside for the... meat and it was like one slice on each half. I don't think I'll be going back here again. Read more
Sub was cold. The older gentleman behind the counter was really miserable. I assume he's the owner. No eye contact, smile, just... asked me " single or double cheese? Not a great experience for my favourite brand for subs . I guess I will try Firehouse Subs Read more
Came here to use $9.95 large sub combo coupon. Sub was made well but when he rang it in total came to $12.15 which is not... accurate math - should have been $11.24. Asked him to look again but he told me the tax is higher. When I paid he took my cashin gloves, then handed me change with gloves and then handled my sub from the toaster after wearing the same gloves. I walkedaway and threw out the sub due to cross contamination. Overcharged and didn?t even get to eat. I will no longer be a Mr Subcustomer. Read more
The staff intentionally over billed me for my sub. I ordered a classic and I was charged for a signature sub, about $2 more. I... asked why I was over charged and they suggested that the price had increased and the display board was incorrect. I showed themthe online price on my cell and the display board price was indeed correct. A refund of the over charge was given. Odd that theytried to mislead me. I will not eat at this Mr sub again. Read more
I went to this one for convenience because I was picking up other food at Little Ceasars, I will not go back! I tried to walk in... the store at 6:49pm, the doors were locked and the counter was completely cleaned out. The store closes at 7:00pm but clearly heclosed much earlier than this to have everything cleaned and put away by 6:49! Not sure how often this happens but I figured theowner should know his staff is closing early! After all the other reviews I read, I definitely will not be a customer here. Read more
I had never been to this location before, but recently went three times as its a convenient location for me. The customer... service is TERRIBLE. The good news is, the customer service here was so bad that it inspired me to go to the grocery store, buyingredients and make my own subway sandwich. Read more