Reviews for Blk Swan Kitchen Pub Burlington in Burlington, ON

hi, I'm new to Burlington, my son took me to lunch yesterday to the Black Swan (it was a Thursday they there Thursday special... is) beef on a roll with dip and fries. It was amazing and a generous portion of beef and delicious. My son enjoyed his sandwichand salad. we had beer, and the house beer Swan was great!! We enjoyed wonderful service from JYL she guided us through the menuand beer selections. She was attentive, cheerful, and really enjoys her job. Jyl has been at the Black Swan since it opened thisis a great place, and we will be going back... Read more

I previously employed a server at this restaurant and has to fire her for constantly showing up to work hungover. I was removed... from restaurant by owner and server ?Athena? as she said ? her being hungover was my fault?. They cancelled my bill and returnedmy tip Remarking ? We don?t accept big tips here? than called the cops on me and locked the doors as I tried to explain to otherstaff that this all do to me firing a poor employee ?.the Blonde curly haired manager threw me out without a conversation asanother employee poured himself a beer telling me to get out. You can?t make this up ? a whole other meaning to the Black Swan Read more

Horribly managed restaurant. The food can be good one day and absolute garbage the next. They appear to have staffing issues... as the wait time can be very long for any service. The wings are decent but two times I have gone and they were almost raw. Not worth the risk of food poisoning. I won?t go back. Read more

Went out to have dinner on a Sunday evening. This was my first time there. I found the service very slow. Menu was a lot... pricer than I expected. Some menu items make absolutely no sense. For example a kids grilled cheese meal which includes adrink side fries and dessert was exactly the same price as the grilled cheese alone. As a minimum I would have liked to get aheads up that the cost is the same that way I would have ordered the meal instead. Overall I find no reason to return. Read more

Great place for burgers and wings. Tuesdays wings are on special and are well worth it. Good selection of beers available.

I had an amazing time with this fun band, Wicked Rebels. (Local Boys) hope to see them again soon . Friendly staff and fun crowd

Went on June 10th had a wonderful lunch on the patio, our first time there. We were very happy with the service and the menu... selection, and shared our great experience with friends recommending they try it. HOWEVER, went last night-June 24 2022 fordinner and it was VERY VERY poor.( how something so good can change in two weeks- is beyond me!) We were told we could onlyselect from the Pub menu, (very limited, and not even a salad option) as they were in the processes of changing menu's. Afterordering Nacho's ( do not recommend them- no toppings- a bit of veg no meat of any kind, the cheese through the middle wascheese-wiz I think-just awful- with some real cheese just grated on top for 22$!!) we discovered other guests were receivingfish and chips, salads and other options. Asked our server why? her reply was- this was the menu I was instructed to giveout-sorry. Service was very slow, she was nice enough but didn't seem to care. I Was disappointed when we asked about otherfoods,.... she didn't offer to change our orders to something other then what was on the Pub menu, but other guests inside andout were enjoying....Unless they change things, WE WILL NOT Return and We will tell other's DO NOT waste YOUR time and money-Very Disappointed and was ashamed to have brought friends to the place after raving how good it was....???????? Read more

I went to the black swan tonight for the first time and had a blast. I have never been and will totally be going back. Breaded... cheese curds were amazing and the nachos were huge! My fish and chips were delicious. I had two friends with me and my friendordered the chicken pot pie and wasn't that impressed. Drinks were great. Service was quick until around 11pm ( we got there at7). It was karaoke night and the place was packed once that got started at 930. Overall well done! Read more