Reviews for Wingstop in Burlington, NC
New to area and was super excited about having a wing stop close by. Unfortunately my first visit wasn?t so pleasant. Definitely... does not compare to the other wing stops I?ve gone too. I ordered online. Picked it up . Couldn?t wait to get home to eat. Hadto try it out. I open the bag to this (picture below). Outside or the fact it?s in an open tray and this is a pick up order isweird. The fries are burnt to a crisp. Like hard as a rock. I?ll have to find an new place. Guess I need to go to Greensboro Read more
Taste good but I bought a ten piece bone in meal and get home and have a 8 piece, geezus. Too far to go back, always check... your order before you leave!!! Read more
When walking in an employee asked do I have an order placed or if I?m gonna place an order. I stated I was placing and order and... employee walked away saying it?s gonna be 10 min before I get to you. We didn?t mind the wait but when order was placed we stillwaited over 30 min. They had a total of 5 people working?. The owner needs to come in and observe one day and train allemployees over again. Read more
The chicken Frozen pre cooked and is low quality, the fries are under cooked and over seasoned. Order taken quickly and... correctly but over priced for the quantity of food. Over all not a good experience for eating. Do not recommend Read more
Ordered 2 meals, wings were great (a little soggy but still good) Fries tasted good but were soggy and cold, half of them... weren?t even done. The staff member I spoke with was rude. Not worth $40 Read more
The worst Wingstop location! If I could give it a 0, I would. Not only are the managers and employees fully incompetent, but... apparently like to remove items from PAYING customer orders and when the customer gets upset they resort to making us feels likewe?re the problem! Today we drove 17 minutes to this location for lunch. Upon arrival, my brother placed and order that tooknearly 35 minutes! While waiting he saw a female employee pull an item from a bag, and proceeded to state it was extra and shecould take them home. Unbeknownst to my brother, it was our bag. When we drove back home, another 17 minutes, we found out anitem was missing from our order. My brother tried calling repeatedly and failed to get anyone on the phone. He drove backAGAIN, and he was still waiting for someone to pick up when he arrived. When he asked for a refund, the managers stated the GMwas out and they would not be able to issue him a refund. He took part of the order back (his order) as we had already openedthe other boxes and left it there. The GM apparently said he would be there Monday. How does a store have a manager on-sitethat is unable to issue refunds!? Total incompetence and lack of professionalism. What kind of business is this to begin with!?We called corporate and got a general customer service person who said it would be routed ?up?, they asked for receipt numberwhich we couldn?t even give them because the store failed to provide us one! It?s unfortunate that people have to wait to gettheir hard earned money back and then have to deal with an unprofessional manager that doesn?t even have the authority to issuerefunds and thinks it?s appropriate to roll their eyes at customers who have a right to be upset over not receiving the goodsthey PAID FOR!!! DO NOT GO HERE AND SPEND YOUR HARD EARNED MONEY! Read more
I enjoyed talking to the staff about life and wings. I enjoyed their flavors and had a really good time at a family party with... those wings. I hope wingstops are in the area I'll be living in soon. This is another place I wish I had been to more oftenbefore moving. The fries were also good with parmesan and overall were sp good I ended up finishing them all before I got to theparty. Read more
If you?re looking for best in class service, look no further! Wonderful people combined with amazing food makes for a seriously... great experience. Restaurant is very clean and my food was hot and ready for me when I came to pick it up. Read more