Reviews for Charleys Cheesesteaks in Burlington, MA

Rude staff. Got the order wrong and blamed me even though I told the cashier 3 times what I wanted. When they did make the... correct order they just tossed tons of cold cheese on top and never melted it. Very disappointing. Won't be coming back. Read more

Was the worst sandwich and fries I have ever had! Was cold when I got it cheese was clumpy and tasted gross! Fries were cold and... mushy! Read more

I was there for no more than 8mn While I was asking the girl for my order and looking at the order board, then the girl who... was taking my order from me said, ?Look at me, don?t look at the order board.? I know if this is how the customer is treatedand how workers are chosen like this girl. With experience 7 years In this field, I have not dealt with a client like thisgirl. timing 12/13/2021 at 2:30 pm Read more

This location always seems to close the grill a good 20 to 30 minutes before actual closing time. I get it, you want to go home.... But if someone comes at 7:40, you're still open! Sucks because I used to work *at this location* and it's definitely not like itused to be. I'm sure closing early is costing money, not to mention frustrating customers. Guess the pheasant lane malllocation is the only location that actually follows its own hours now. Read more

The ?regular? size fries are about 4 dollars, not sure if they were running low or very cheap with their quantity. I opened the... box and honestly started laughing in disappointment because of the amount of fries they gave me. Another person opened it aswell and I seen her shaking her head and laughing as well. $4 for these fries? You?re kidding! Also, the line is always empty, Ican start to see why. $14 total for this weird meal that didn?t even come with a drink. Last time coming here, I?ll be at ChicFil A. Read more

I wasn?t here but I?m living through the eyes of a friend right now. upon the pictures I?ve received you can just tell that the... bussin? bussin? of this food radiates the senses of a mouth watering and savory delicacy that is brought to you by charleyscheesesteaks at the Burlington mall food court. The food court from what I was told was very Smokey/ haze, but who can resistBurlington malls ?smoking?? options! Especially at charleys! Thank you Jon! Read more

Fast food place in the Burlington Mall food court. It's among many other places. Their sandwiches are on white bread. The food... service is quick. And they give out free samples at least today. I don't eat white flour. So I asked for wheat. The onlychoice was a wrap. I have it sense that you could get less in a wrap than in their regular presentation. I could be wrong butby looking at what other people get in the picture that I have I paid for large size and I don't think I got the equivalent of alarge wrap. Now they save money when I don't order the regular bread but on the same time, they charge extra for the wrap. Sothey must not value their bread. And I don't get much of a discount and in fact I get charged for thin wrap. I don't thinkthat's fair. Overall, I think it's a very average place, and to the extent that the bread is only white flour, that to me isalways a shortcoming. The food isn't bad and to give them the benefit of the doubt I starred them with three. There is nothingremarkable about this place. in fact they don't even tell you they're going to charge you extra for the wrap. It's definitelynot a five-star facility. Obviously the people will give it five stars have no idea what a five-star place is. Read more

This was my first visit here and I must say the staff are friendly and the service was very efficient. This was also my first... taste of a philly cheesesteak.The food is prepared in full view so you can see what you are getting. The food was amazingly goodand I will most definitely return. Wish there was a branch closer to me though. Read more