Reviews for Dutch Bros Coffee in Burleson, TX
I?m a big fan, but after waiting in the drive thru for 45 minutes and still waiting with 3 cars ahead while writing this, next... time I?ll just go to Starbucks or Dunkin. So disappointed. Read more
The drive thru is rough. All the cars were going out of order since we weren?t told which car to follow. I got stuck behind... several people that ordered after me, so then we had to wait for their order to be made while mine got cold. When I asked aboutletting us know which car to follow so the wait wouldn?t be so long at the window, I was told that when the line is long that issometimes how it is, the cars get mixed up. They could have brought out my coffee and I exited the exit line. Overall, I?ll goto other Dutch Bros coffee. The coffee was good. Read more
First time trying dutch. The staff was really friendly and helped me select a drink and dessert. The cashier was talkative while... they prepared my order and was recommending drinks for the next time. There was a line after 5, so if your in the mood for Dutcheither come early or prepare to wait. I recommend the golden eagle freeze. Read more
Today was my firt time through Dutch Bros (Burleson)!! My reviews are never this long however I really enjoyed my first drive... thru visit!! The girl taking my order was really awesome! I asked about something sugarfree options and sure enough she was kindenough to go through them with me and had quite a few options and suggestions for me! The Golden Eagle sounded amazing, so Iordered it with easy ice and whipped cream,it was extremely creamy and tasted really good for a sugarfree! The young guy at thewindow asked about the added whipped cream as it is a dairy product! Not everyone knows Keto! But he actually asked me aboutit! So I totally appreciated the concern for his customer and told him it was totally fine to add it! Some employees couldcareless and just do it! He however took the time to ask! They all had smiles too! Very friendly! While their cold coffee isabit more expensive ,it is a 30oz and the taste for a sugar free coffee was on point! It's not always easy to find sugarfreethat taste as creamy and good as this Golden Eagle did! I will be back because they care and it was very good!! Great job to thestaff today!! Read more
So freakin happy they came to TX. I was afraid it would disappoint when it came to the drive thru & service especially in TX.... BUT it did not ;) It was just as good as AZ! You can't help long lines when it's so good! Just expect about 30-40 minutes to getthru. And I'm happy to tip especially when a company is just so good all around! Read more
The coffee and customer service was great. The one ???? rating is because of the position you're in when asked if you want to... tip. I've gone to 4 locations and the question was asked in all so apparently it's a company policy. I don't have a problemanswering that question but not everyone is able to say "NO." Corporate needs to do something about this because I have familyand friends who are choosing not to do business with Dutch Bros because of the tip policy. So heads up Dutch Bros, considerremoving his policy. Read more
Coffee is awesome only and service was top notch that is the only reason 4 star. ???? However your drive through situation... deplorable. I almost damaged my car because it's to narrow cars. ???? my solution to the too narrow drive through is close downthe drive through and do a mini remodel on the parking lot. Make it have room for 2 lanes i hit the curb with my back wheel. Imean it is 2 lanes but as narrow as it is it should be considered one lane. Also there is no way to not to block salad to go. Iprobably won't come back even though rated it 4 stars ?? The amazing coffee isn't worth the stress. Although even though i won'tcomeback to this location I will be fair and rate it 4 stars for the service and coffee. Read more
I'm not going to lie, I would have never tried this place if it wasn't for my daughter. Starbucks is my place when I want... coffee. I've tried other coffee places (not by choice) that people SWEAR are much better than Starbucks and it's A-L-W-A-Y-S acomplete waste of their money and my taste buds. I had a hazelnut truffle mocha which was better than anything I ever had fromStarbucks. The prices are lower and the kiddos working are all sweet and polite. You now have a new customer ???? Read more