Reviews for Chicken Express in Burleson, TX
Staff was cordial and seemed to perform their duties as expected. This location is about $10 higher than the Granbury location... for the same order, and the food quality always falls short of the Granbury location. It think the next time I get a hankeringfor chicken, I will hold off until I can get to Granbury. Read more
The reviews about this place are right. I saw them and still though let me give them a shot. I ordered the 7piece half and half... with double mash and an extra roll. No extra mash, no extra roll and six total tenders all spicy. Like they didn?t get a singlething right and I paid $17.40. Read more
Not even exaggerating, I waited 45 min in a drive thru for two 4 piece chicken tender meals. I asked what was taking so long and... got no apology. All she said was ?because you ordered spicy tenders.? Read more
Sweet tea was great! Sadly, customer service earned one star. After waiting in drive through line for more than ten minutes... behind two cars, I then paid for my order and waited another five minutes before I was asked to pull around front because myorder was still cooking. After waiting another ten minutes I parked and went inside, waited on two employees to finish theirpersonal conversation and was then asked how I could be helped. I asked how much longer it would be before my order was ready,he asked me ?what order? and after handing him my receipt he turns to the food prep counter and asks how much longer, cook tellshim it?s been up ten minutes?READY FOR TEN MINUTES and the guy walked to an open box on the counter, put the item in the boxthat contained a now cold dinner roll and corn nuggets, and just turned and handed me the box. He said nothing. No apology.Nothing. But the tea was good! Read more
One of my meals was 2 piece with s breast and wing. Got home and opened them up and thought I only had the breast fries and... roll. Moved the roll and there was the tiniest wing I ever saw. Roll was more than double the size of the wing. Read more
Spent over $30 and they got my order wrong. I called and they put my name in a book to get my food replaced. I was ok with that.... My husband and I went two weeks later to get our replacement meal and the manager said sorry are books don?t go back two weeks!Well, they didn?t tell me that when I called so they ripped me off almost $40 bucks! I asked for corporate number and she mademe wait over 45 minutes to get a little piece of paper with unreadable writing on it! Burleson Texas chicken Express has gonedown hill and pretty much STOLE from me! Read more
I visited the Chicken Express located at 8551 Meadowbrook Blvd., Fort Worth, TX 76120 on Saturday, February 5, 2022. I had... ordered the #4 Combo which included one leg, one wing, regular mash, roll, and a fountain drink. When I arrived home severalminutes later, I decided to heat my food for a quick sixty (60) SECONDS. Before placing the box into the microwave, I peeled offthe receipt that was placed on the top. For some strange reason, my instincts were telling me to stand at the microwave while myfood is heating. In less than thirty (30) SECONDS, the chicken express box immediately burst into small flames. I called therestaurant and asked if their boxes are flammable as this should have not happened. Several things went through my mind as tohow the box had caught fire inside of my microwave. My microwave is only three (3) years old and I've used the microwave a fewtimes prior to the incident and I'm always cleaning the inside of my microwave because it's just me in the household. Iwholeheartedly believe the chicken express box was faulty and/or laced with cooking oil. Read more
They do not tell you that if you use your debit card there is an up charge of 3.7 percent they have a very small red sign but... when they open the window you don?t see it I will not go to this one again they lost a customer I will go to the other ChickenExpress that doesn?t have an up charge another company taking advantage of customers Read more