Reviews for Pilot Travel Center in Burbank, OH
Friendly front desk people but shower guy named Randy was by far the rudest I've seen. I politely ask for an extra towel, he... gives me a small one, I ask for another, throws it at me then slams the maintenence door on my face. And when I mean slam, Imean slam, no hesitation. Like it's better than the one 7 miles east of here but come on. Read more
Solid as far as pilot goes. Staff inside doesn?t play games, get the lines moving quick. Plenty of spots at 2000 on a Tuesday.... Shower good, coffee was clean and good. Read more
This place gets an easy five stars from me! After coming out of the shower, which was very clean and felt like heaven, I had... something in my eye that I wasn?t able to blink away. As I approached the counter to pay for my items, it was obvious that I wasin distress. Well the young lady behind the counter stopped ringing customers and found someone cover for her while she assistedme better than any ophthalmologist ever could! She even took me out to her car so that I could use the visor mirror to try toget the object out. The woman was a young, rather petite lady with medium-length brown hair. I wished I was able to get hername for the review, but she knows who she is, and I am so very thankful for her help. We need more people in the world like youyoung lady! Sorry that my husband was rushing me to get back to the truck, unaware of what was going on. Update: Her name isTerra! ???? Read more
Again and again. People not pay for park and take the space. At lease they not take the one for handicap space. This locations... have staff to take care for reserved parking thank you. But no one wake up. I think 15 x 365 day = $5475 is not enough to hiresecurity only night shift for check parking reservation. Do you think who not pay $16for parking??? Lol. They have 3space leftbefore midnight. I forgot to take a picture. More money lost for pilot. Read more
A parking spot at night (I got lucky)! Great shower! Thanks Terra, and the other friendly lady who works there, for being so... nice. If I win anything from these lottery tickets I just bought there I will come back and give you both a tip. Read more
STAFF WONDERFUL ACCOMMODATION PERFECT. GOOD FOOD AND CLEAN FRIENDLY SMILES AND GREETINGS FOR A HOME TIME WELCOME TO KNOW YOUR... FAMIL!! MGT STAFF I DON'T KNOW ALL OF THEIR NAMES JUST YET WILL SOON I HOPE IS WELL ORGANIZED AND PROFESSIONALLY TRAINED. VERYNICE! ???????????????? TOOTLES TOOTLES TOOTLES SAFE TRAVELS ON Sam's Journey Read more
This was our gas stop on the way home. Crowded of course, because it's right off the highway. The gas was cheaper than at home,... and the staff was very bland and cold. Busy place, I guess. The best part was seeing the Amish man and his horse and buggy. Socool to see. You don't see that everyday. This whole corner area has many gas stations and truck stops, so you have A lot tochoose from. Read more
Not bad place one rood worker like to talk about customer behind there back she's leaving tomorrow so guess that gives her the... ok to do that Read more