Reviews for Del Carmen in Burbank, IL
I just ordered the super nachos with steak a large rice. Cause I can't get enough of it. Ever. Same with the beans.. ????. AND... ALWAYS A LARGE HORCHATA.. AGAIN SOMETHING I HAVE TO. HAVE.. And to my surprise the owner delivered my food. So I told him much Ilove his food. Read more
I order uber eats 3 times here they always forget apart of my order. They are so rude about their mistakes every time. The food... is good but horrible service. My husband went up there to get the rest of our order and the guy just throws the food on counterand didn't even tell him it was his. So he asked is this my mine and he just ignored him. The time before this I order flautasdinner and I order an extra one. The lady said you order just 2 flautas and I said so one is 10.99 for one flautas and the otheris 2.49. She put me on hold and came back and was so rude for her mistake and gave me attitude about it. Once again i had to gopick my order up. when I'm using uber eats and the restaurant service fee is 9 dollar charge for using uber eats. Read more
Very disappointed in the service. I ordered at the counter. Picked up my food got home and it was the wrong order. I called the... restaurant and they laughed that I got the wrong order and told me I should bring it back because someone else got my order.When I got there they tried to give me the original food that had been left on the counter for who knows how long. I requestedit be made fresh and both cashiers kept giving me dirty looks like it was my fault they gave me the wrong order. To say theleast I will be taking my business somewhere else and telling everyone I know not to eat there. Very disgusted with the service. Read more
Excellent customer service friendly employee's & delicious Mexican food I got the Torta de bistec special Thursday's only ????
I got a burrito completely filled with lettuce, and the meat has absolutely no flavor. very upset. do not come here if you want... real mexican food Read more
Poor business practice! I had one good experience and 2 previous bad ones. Needless to say I won't be ordering from there... again. I ordered menudo and was given Pozole. I called and was told that they left a note that they ran out of menudo. I lookedand saw no note. They should have called and asked if they could make the switch. My son is allergic to chick peas. Had he eatenany, it would have been a nice law suit for us. They would not offer a credit unless I brought the pozole back. Food isn't toobad but they do make errors in not paying attention to the order you want. If you say NO tomatoes...you will get tomatoes. Read more
Doesn?t deserve a star(Disgusting Chilaquiles no where near as not even a dog would eat it. I?m beyond disappointed after... reaching out to branch as I?ve ordered from Bridgeview Del Carmen and that branch knows exactly what chilaquiles are. I calledVanessa answering and told me to speak with owner in which is Paraguayan in which lady told me that?s how chilaquiles are donethere. This is a Mexican Restaurant and all franchises have same menu and she said this is how owner has chilaquiles made. Iwill never order from this location and will pay owner a visit to confront as this is unacceptable and unbelievable. See foryourselves. Over cooked egg just thrown on wet tortilla chips and green salsa. Owner had apparently left so I didn?t get tospeak with owner. Disgusting and very disappointed.) Read more
Employees seen drinking beer on the job. My order was not any way how i ordered it. I ordered steak torta no beans or sour cream... and they slapped a lot on. Ordered pastor gordita and got steak. Hands down the lowest ranked Mexican restaurant in Burbank Read more