Reviews for Baskin-Robbins in Burbank, IL
My mom was at the drive thru taking an order, and the girl at the window was giving my mother an attitude and when someone came... outside with my order my mom asked the other worker what that girls name was, she said she thinks her name is ?Layla? lightskin, brown hair and was wearing a white mask, anyway, Layla was being very rude and so unprofessional, was not a greatexperience and wont be coming back Read more
Great professional server and their cappuccino blasts are awesome
Refused to give us a sundae even though its on their menu and said that we had to be charged for each individual ingredient... instead of the sundae price on the menu. Read more
Good hand scooped ice cream . Fresh toppings which I loved , not ones with that film that can collect if sitting too long ..... friendly staff Read more
I felt very ugly when I left this place. I asked a girl for example work cream on my ice coffee. She did not do it. I asked for... it. She told me you didn't ask for it. Well I said I didn't look at the receipt you had worked cream on it. Sarcastically shestated back to me I forgot. We also ordered three donuts. She did not tell us here's your donuts she laid them on the counter. Acustomer had to say I think these are your donuts. Thanks for your help Miss Amanda. Read more
There were what 10 employees working and two people in line and that's including me and it took 15 minutes to buy some icecream.... (Inside not the drive thru) Read more
I frequent this location because the Barista behind the counter knows exactly how I like my coffee and is executed every single... time flawlessly Read more
I'm done with Baskin Robbins as a company. I called this place to confirm they had before I drove 25 minutes because they are... the ONLY location that has dairy free ice cream in stock within a 30 mil radius of my home. When I arrive I was greeted with ohyour the one who called sorry we don't have containers to make that item limited on our menu. Instead of offering a solution Igot nothing. My family will never visit a Baskin Robbins again. Their service has and availability to anything gas drasticallychanged in the last year. Read more