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Reviews for sweetgreen in Burbank, CA

Rachel Koenig 1 year ago
3

We?ve been to this location many times but it seems to be going downhill. The service was very slow and unknowledgeable last... time but this time my husband?s salmon plate was completely unacceptable. The piece of salmon was no joke 1? X 2? with abouthalf a cup of quinoa and a few sweet potatoes, they completely left out the greens? for $15!! You can get a whole pound ofsalmon for that much at the grocery store. This was probably 1 oz. Unfortunately it was an order for pickup and we didn?t seeuntil he got home. Plus the salmon he did get was way over cooked and inedible. Read more

Dalida Arakelian 1 year ago
5

A perfect afternoon lunch, with so many options! Thank you Sergio for such a positive experience and expertly-made salad!

Amanda Wilkins 1 year ago
2

I literally NEVER write reviews but I?ve been to this location multiple times and have had bad experiences every time. I get... sweetgreen many times every week and this is the WORST one I?ve ever been to. They are so slow. Took 15 min to get my salad madetoday and I had only one person in front of me. I can?t imagine this place if it was busy! And every time I?ve been here theyare slow. Almost every worker here is rude, some I swear don?t even speak lol. It?s sad because I love the look of this one it?sso clean and nice but I avoid coming to this location as much as possible. And it looks like I?m not the only one who hasthought this about this location. I?ve also experienced the wild rice a couple of times not fully being cooked and I bit intomultiple hard uncooked rice pieces. Felt like I was about to chip my tooth? Read more

jalisa beverly 1 year ago
1

So upset I ordered from here before looking at the reviews. I ordered through Uber eats so my salad came out to $20. Which is... fine if there was actual salad in my bowl. The point of the big bowl is so that it?s a big salad/a meal. This is half what Ipaid for. The eggs was a whole uncut egg. The avocado wasn?t cut either. I?m so disappointed in this ?salad? I want my moneyback Read more

Frank Palazzolo 1 year ago
2

Just ordered the Buffalo Chicken Salad. Last time I thought it looked poorly made, but figured it was a busy or off day. This... time, it's even worse. First off, I'd like to point out that this salad after tax and small delivery fee costs just over $20.Don't mind paying it, but wait until you hear what I got for that price: - Blackened chicken, 1.2oz of chicken (yes, I weighedit. For scale, it's about the weight of 5 cherub tomatoes.) - pickled carrots + celery, 1 carrot slice and 5 celery slices(didn't notice them while eating because they were hardly there) - cilantro, just a pile of un-chopped cilantro! Like a littlecilantro salad within the salad - tomatoes, plenty - blue cheese, fine - za?atar breadcrumbs, plenty - shredded kale, fine -chopped romaine, fine Maybe they're under paying the employees, maybe more training is needed, but they're definitely notstriving for quality. Regardless, I really hope they straighten up because I was stoked when they came to the neighborhood.Check your orders before you walk out the door, you just might find less than one chicken finger's worth of chicken in your $16salad! Read more

Jason Whitton 1 year ago
1

This place has become terrible. My wife and I ordered two salads through the app. Mine was a fish taco salad. It?s supposed to... be a ?warm? bowl, but it was devoid of any of that, in fact it would have had more life in it had it been made by robots. Therewas a tiny piece of salmon, a half, un-chopped avocado, cold couscous, a sad piece of bread, and bottom-of the-bag chips. So, Idecided to drive back over to ask them to remake it. The employees in the back looked over-worked, and not happy to be there.And I think that?s the problem. They were pretty backed up on orders, and the guy on the frontline said it would be another 15minutes. I chose to get a refund instead. When the manager came out, she asked what was wrong and I told her it was all cold,etc., and I said she could take a look for herself. She rudely said she didn?t need to look, and then told me that I?d have tostill pay for the other bowl, because they can?t do partial refunds. Then, the computer froze, and in her frustration, tried togive me back the same bowl I was returning! I calmly told her, ?I?m good.? Then she rudely and loudly said, ?You have a niceday!? as I walked out. Well, I was trying to have a nice day, until your company gave me a sub-par product, then tried to makeme feel like I was in the wrong for, y?know, asking them to remake my order properly. Again, she is most likely underpaid andover-worked, but don?t take it out on the customers. You?ve just lost this one, permanently. *One good thing, I did get myentire amount refunded, but only because the computer went down. Either hire robots, or pay your people more. Read more

Jeff H 2 years ago
5

Sweetgreens is my go to spot in Silverlake whenever I?m visiting family in the LA area. Happy to find the Toluca lake location... while visiting family in Noho. This location had a different chickpea recipe and it was amazing???????? Read more

Elizabeth Bager 2 years ago
3

I?ve been to both sweetgreen locations & this one is not great. They give such small portions. I?ve never had this problem at... the Studio City location. Next time I?ll skip this one and go there instead. Read more