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Reviews for Shake Shack Burbank in Burbank, CA

Miguel Cruz 2 years ago
5

Delicious food! Their food is made very well each time I eat here. The Hot Ones Burger & check sandwhich are delicious!!... Actually spicy on a good lever, loved it. The staff here is friendly, although often busy. The electronic tablet orderingfeature is nice and the food come out quick! Will definitely recommend this shake shack. I just wish they had more deals/rewardsfor frequent customers. Read more

Steven Gvinter 2 years ago
5

I had such an amazing experience at this Shake Shack location! The food was delicious and a specific employee named Aria was... such a sweetheart to me, so accommodating and I couldn't have asked for a better experience that afternoon! Will certainly beback soon (and regularly), and hope to see Aria once more! He really made my Shake Shack experience beyond memorable! Read more

Rick Herrera 2 years ago
3

The positive, were the employees were freindly, the fries were good and the restaurant was clean. The rest of the food was... overpriced for something that was not great. Not even good, it was just okay. I thought I ordered a double bacon cheeseburger,because that was what it showed on screen. (You can pre order on touch screens in restaurant) what I received was a singlepatty. $10 for the hamburger alone. Fries and drinks were separate. So when my order came I looked at my ticket for my orderand it showed a single patty printed on my tag. So I left it alone. Figured my fault I didn't check more thoroughly. My wifeordered a chicken sandwich and my wife did not like it. The chicken was too salty for my wife's taste and it had spread on itthat my wife did not care for. Overall the place is not worth going to for the price you pay and the quality you receive. Iwill not be returning or recommending. Read more

Gerryko Cruz 2 years ago
5

Touchpad device made it easy to order my food, and I didn?t have to wait long to get my food either. My meal was delicious and... very filling; well worth the cost. Also, shoutout to the worker who gave me my food in the yellow and black flannel! He was veryfriendly and sweet for offering to refill my drink. Great customer services all around. Read more

Juan Barraza 2 years ago
5

First time eating at Shake Shack and it's was delicious. The hole family loved it. We ordered the chicken and bacon, bacon... burgers and original burger with regular fries and some with cheese and bacon and everyone walked out very satisfied. Read more

Jack Streilein 2 years ago
1

The food here is absolutely disgusting. I had high expectations for the "shake shack".. I've heard it referred to as the... 'in-n-out of the east coast'.. this place is garbage. The only things worth trying is the custard and the shakes. The food isdisgusting though. I almost puked after leaving and had a stomach ache for the rest of the night. Read more

Roger Olguin 2 years ago
3

The battle over the best burger in America continues. However, I?m gonna say, it?s not shake shack. Their burgers are good, but... for the price, I?ll pick other things. This location has plenty of parking and plenty of tables. The burgers are good, but I?vehad better. The fries were ok, maybe under seasoned. We also opted for the buffalo fries, and they were over seasoned. Butagain, ok at best. I ordered the buffalo chicken sandwich, while it was good, it just felt like a snack. That?s my biggestgripe, all these burgers feel like slightly bigger sliders. For the price there?s many other burgers with bigger serving sizeand better tasting. Read more

Lin Miao 3 years ago
5

Must give a shout-out to the cashier Krystal and the other night shift crew last night on 8/18! Their service is so great and... accommodating. We drove from the north and will leave LA right after the meal, so it was our only chance to have a bite at ShakeShack. We arrived just a few minutes before the store closed, I told Krystal (our cashier) that we drove crazily to catch theirclose at 10pm and it was my boyfriend's first try of Shake Shack, Krystal gave us some good recommendations with detailedexplanation and offered us dine-in options for best taste (in that case we'd def stay over their close time at 10). Burgers areso yummy and fresh, the restaurant is very clean, we did not feel rushed out at all even we stayed as the last party past theirclose time at the restaurant. Thank you so much :) Read more