Reviews for Papa Johns Pizza in Burbank, CA
Horrible place, get your order messed with all the time, always cause problems, never have the right beverage when you are... ordering, never deliver on time. Just don't order from here and save yourself the time and money and get pizza from your secondnearest pizza place Read more
Fast and friendly service, my favorite place to go for pizza. I always go when I crave their garlic butter sauce
Working hours are ridiculous! Because of that it is impossible to order pizza for lunch in Burbank.
Owner is some young thug guy that smokes pot in the parking lot. Hired a bunch of undesirables. Often times see police activity... in the parking lot. Wouldn't be surprised if one of the employees was dealing. Food quality and prices are average at best. Read more
Wow, the worst pizza company all time. We ordered from here because of the heart shaped pizza offered from local BURBANK Pizza... John. They were 90 late with no communication. We tried calling twice and and was hung up after waiting 15mins and the thesecond time. Call customer support on line and before I could speak to a human We were also disconnected. Tried a 4th time after2hr and we finally received a te t stati g our pizza would arrive 30more minutes. The worst customer service we ever paid forand will NEVER order from any Papa John again. I'd give e it -1000 stars if allowed Read more
Everything was just OK. Placed an order for pickup. Interestingly the app said my order was ready, but I still had to wait a... handful of minutes, no big deal (I get why that is done on the system). Service was just OK, the young woman inside was wearingheadphones seemed kind of whatever about working. The place seemed a little hurting for TLC and just two workers seen. Wouldgive them another shot. Wings were good. Read more
Love the food but this experience has made me not go back again. Pizza #1 had uneven pizza crust (one side thin, the other side... thick). Pizza #2 had all of the ingredients in the middle so barely any on the rest of the pizza. Garlic knots were overcooked(garlic oil burnt off). Est wait time was 24 mins but it ended up to be 40 mins. People were yelling about the lateness of theirorders too. Only thing normal was the chicken poppers. We?re going back to dominos. Read more
Pizza was late 35 minutes the driver didn't have a phone. I don't like cold pizza. Horrible service