Reviews for Mrs. Fields in Burbank, CA
The new owner of the store Manny is excellent! I love his attitude and customer service. I had to get a cookie cake made for a... friends birthday and I ordered it last min, Manny was so helpful and got it done right in time! I also bought some extra cookiesand they were so fresh, soft and chewy! I'll be back whenever I am in the area for more cookies! Read more
Great cookies and selection. Owner is very kind.
Service exceeded my expectations and cookies are delicious as always! Thank you!!!
Cookies are ok. Service was 10 stars!!
Great coffee. Good cookies. But not enough on hand. The guy working there very personable and helpful.
They are located at the same level as the food court. They used to be upstairs, but now they are one floor below. The cookies... are still yummy. Read more
Worker seemed preoccupied with whatever he was doing on his phone. Not much interaction other than handing me my cookies and... handing me my money. Lacking customer service. Read more
Burbank Mrs. Fields came through for us! Last minute we needed 5+ full sheet cookie cakes for a school event. Taking our order... at 10pm and getting these cute cakes done by the next day. Excellent service - definitely will be ordering from there again! Read more