Reviews for Starbucks in Bulverde, TX
I don't know who Felix The Cat is but I absolutely love it!!! This is my first time ever having Starbucks and I am very happy... with drinks. Really the only thing wrong with the order was that my sister wanted a cold Carmel Brulee Frappuccino but it wasn'ta Frappuccino however my sister was just glad is was Carmel. Over all we really enjoyed it!!!! Edit: My bad I just now looked atwhat I ordered and saw where I messed up. I choose Latte instead of Frappuccino. Y'all did a wonderful job got the order right.I got the order wrong. Have your five stars LOL! Read more
*edit I added a star and I'm updating my review due to the customer service I received from Starbucks corporate office. They... reached out to me and apologized for the service I got and also sent me a gift card to come back to Starbucks for a betterexperience which I'm sure it will be. Our drinks were missing quite a bit of drink. I thought Starbucks may have started givingyou less like so many other companies are doing these days. I watched other drinks coming out and about half the frappuccinos Isaw go out were like ours about half were actually full. I went up to the counter to ask for a cup of water and waited severalminutes to be acknowledged. Pretty much every employee looked at me standing there and not one could bother to acknowledge me.One young lady was just standing around and looked at me at least three times. It was busy and I understand having to wait aminute or so for someone to help but basic customer service dictates that you tell a customer someone will be with them in justa moment, you don't look at them repeatedly and act like they are not there. The included picture was taken before either of ustook a drink as you can see this was definitely a shortchange on my drinks. Read more
It's Starbucks so you will usually get consistent food. Sometimes, I get consistent drinks here. The staff will obviously... remake, when necessary, but I shouldn't have to request that so often. Plus, some of them roll their eyes with their fake smile.It's also, probably, one of the slowest Starbucks drive thrus that I've ever encountered. There's not much to see here as far asatmosphere goes; it's a small strip and it's definitely hard to get in and out. Read more
I stopped by here on my way home. I ordered in the app as usual. Went through the drive thru. The barista was very kind. My... drink was ready at the window. Even though we asked for a stirrer, and then Splenda, she ablidged with no distressed look on herface. This location sits innan awkward spot to me, but I'd stop by again. I have visited here several times over the years. Read more
I'm brining my rating from 2 stars to 4. Only because despite my dislike of starbucks, I will still go there when wanting a pink... drink. The person at the drive through. I don't remember his name (I'm sorry) he was so amazing and friendly. He was the guywith the consolation shirt and really cool earing. He was so delightful! He put me back into a pretty good standing with thisStarbucks. As a former barista it was delightful to come in contact with someone like him. Please pass that on to him! Read more
Visited quarterly for over a decade, usually a wonderful spot but now get a bit of an attitude from the baristas everytime I go... up to the register for reasons unknown. Never had any problems before. On last visit someone decided to pour part of theircoffee on the hood, roof and trunk of my new car. Yikes. No fault of any staff on that one but not really an atmosphere I wantto be around. Read more
Hello all, you know what you get when you go to Starbucks. In this case, this Starbucks was incredibly slow with getting me my... small latte. After I put in my order at the counter, it took exactly 24 minutes to recieve my latte. I think this was due tothem prioritizing the drive thru and online orders instead on the people that were there in person. I suggest you go to On TheGrind coffee next door if you want coffee quickly. Read more
I really enjoy coming here, almost daily. Aaron & Bethany are awesome! Aaron will take care of you & recommend the best drinks... for the season; & Bethany will just put a smile on your face every time, probably why I come so often. The drinks & impossiblesandwich are good too lol. Read more