Reviews for Papa Johns Pizza in Buffalo Grove, IL
Placed an order at 9:26pm and got email confirmation that the pizza would be delivered in 30 minutes. Called after 45 minutes... and got IVR system saying they were running behind. Called again after 75 minutes and got a human who I could barely understandand said something about deliveryman. I cancelled the order and asked for refund. The guy didn't care. 1st and last time PapaJohn. Read more
Papa John's used to deliver in 25-30 mins a and the Papa Track thing used to be accurate. Now they redesigned the app, are using... DoorDash for delivery and the whole experience is horrible throughout the process. Ordering is painful, the visual part of theapp is all glitchy, and after you order, good luck knowing what's going on with your pizza. Mine was ready for 50 min waitingfor a driver. As you can imagine we are not going to eat anything fresh or hot today. Many similar reviews. Avoid it at allcost. Read more
Worst pizza experience of my life. 12 people lined out the door, mostly delivery drivers. Store manager was fighting with... customers and frantic. Waited 30 minutes to get to the front of line and they said it would be another hour! I would never evergo back even if it was free. 6 months later with new management it seems a little better. Read more
We ordered a pizza and were waiting for about an hour for it. Then we received a call from driver Henry and he got aggressive... AND defensive with me because he could not find the house and we were creating issues for him with words "I DON'T CARE ABOUTYOUR PIZZA". He yelled at me and then hung up on me. When we reported the issue we were promised a reimbursement as well as thatpizza and a desert as an apology. None of that actually took place. We called again 1 week later, but they told us to call backin the morning. Long story short, money were charged and nothing was returned or any help received. Read more
I had ordered $40 worth of pizza, Unfortunately I had my grandmother pay for the food instead of me. The delivery driver lied... and said the cost was $48 when it really was $40. My grandmother gave him $60 and he gave her two fives back. This is outrageousthis pizza place is no more than a two-minute drive from my house. Read more
Friendliest of staff at 6pm tonight. You made a crazy day end on such a high. Thank you for not complaining about adapting my... pizza due to allergies. Sorry I never got both your names from English lady Read more
Worst experience from Papa Johns Buffalo Grove. Had bad experience for the first time and I tried again from same store to give... it a chance and it was more worse than before. Not sure if I?m unlucky or this store is not right. Never had such experiencebefore from any other Papa Johns store. Pizza was all burnt and we had to throw it away. I?m approx 11 mile away from the storeelse I would have threw it in store. Read more
I carryout from here regularly. Pizza is on time and staff are pleasant. Good deals online!