Reviews for Wendy's in Buffalo, NY
Just no professional experience Order was given and they expected us to except what they wanted us to eat lol..then said we... don't make the order we just serve it...ok so you don't check the bag to see if the order is correct ? Than dont apologize tothe customer for the wrong meal but get upset and form a huddle as if you were going to attack me in driveway because I wasoffended what's going people get it together we love Wendy's do better .. Read more
I have not visited a Wendy's in forever. But I had a 845 appointment at Buffalo General. So I was so hungry, and my husband... loves this place. So we went there. Amazing the food was delicious the service 5 ????. I didn't get her name but she could tellwe haven't been there before. She helped my husband with the pop machine. Lol so sweet .. Read more
Food is ok but customer service is horrible! I asked for ketchup from the person at the window and she yelled at me that I... should've asked for it when I placed my order! EXCUSE ME!!! What ever happened to FRIENDLY customer service! Geeze, sorry toBOTHER you don't want to have to make you WORK! SMFH! Read more
Wendy's always have great food and customer service is great! No long waits and if it is they always ask if you want to wait!
Great place to buy healthy fast food that is extremely delicious. When its late at nights and every where is closed,and you find... yourself hungry but don't know what fast food restaurant you can go to and grab something healthy to eat; please rememberWendy's. There salads are filling and very tasty. They also have chilli which is super great and baked potatoes ????. Thesechoices are very good and will tasty. Read more
They usually make mistakes in my order and this time wasn't any different. They only got the sauce wrong this time but you... always have to ask for napkins or you'll never get them. ???? This time around the management was being particularly nasty toone of the workers, prompting this review. He got 'bossed around' several times. He was yanked away in the middle of taking myorder to wait to hand someone else an order that wasn't even completed yet. Very poor attitude/work ethic from the manager.Having to ask for a pin number to use the bathroom seemed a bit excessive. I see the other video in the reviews and kinda get itbut what's the point when it isn't kept up anyway? I rarely go here and I'd hardly recommend. ???? Read more
I've never been to a Wendy's so unorganized in my life. The doors were locked and many customers were locked outside for good 5... minutes and some people left. The floor and everything was messy and dirty. And at some point I had to go open the door for astaff as a customer. And when I was waiting for my order for a while someone finally asked me what I was waiting for and turnedout that my order was right behind him. I honestly just want to laugh this is such a joke. Read more
This Wendy?s had thee worst customer service and the drive thru person around 9pm last night was rude and very inconvenient... towards me and my children. The whole night crew need to be replaced???????????? Read more