Reviews for Wendy's in Buffalo, NY
Wish I could give it 0 stars the management especially nighttime are absolutely horrible. They are unprofessional say rude... comments to the customers and never make orders correctly Read more
I WILL NEVER ORDER HERE AGAIN! AFTER WAITING LONGER THAN NORMAL FOR MY ORDER I WAS GIVEN A BACONATOR WITH 1 BURGER AND A PIECE... OF ANOTHER BURGER. ALSO I ONLY HAD 2 STRIPS OF BACON ON A BACONATOR. MY BACONATOR FRIES WERE COLD AND THE CASHIER GAVE ME ASPOON TO EAT THEM WITH. I DID NOT EAT ANY OF MY FOOD!!! IT WAS PREPARED TERRIBLE AND IF THEY COULD NOT PROVIDE ME WITH WHAT IPAID FOR THE CASHIER SHOULD HAVE LET ME KNOW I AM STILL WAITING ON AN EMAIL BACK REGARDING MY REFUND! IF I ORDERED FROM GRUBHUBOR DOORDASH I WOULD ALREADY HAVE MY REFUND. WENDY'S THIS IS UNACCEPTABLE I WILL NEVER COME BACK!! Read more
Hadn't had Wendy's in many years and saw some old commercials on YouTube that sparked feelings of nostalgia and a craving for... the Wendy's of old, sponsored by our old buddy Dave Thomas and his camera elusive daughter Wendy, whom we can only ID throughcartoon sketches coupled with guesses. I can assure you, those glory days are over. Dave has long since left us and hisdaughter is nowhere to be found. The food tastes nothing like I remember. I got the big 5 value meal with a chili andstrawberry frosty. The double stack with added cheese was a glorified white castle double with rounded edges instead of squared.Bland and forgettable burger. Sonic was better and that's saying something. Nuggets were ok, nothing notable. Chili was sweetand unlike I remember it. Fries were ok. Frosty was unfrosted. Just a runny shake. Add to that, the air is on while it's chillyoutside so the food got cold quick. Nothing to see here folks, move along. Don't waste your time or money. The best thing I canwrite about is the cashiers were at least friendly and the most notable item I consumed was the cherry infused Mello Yellobecause... well, it's pretty hard to mess up pre-made soda pop. Read more
This place is ridiculous. Had a serious physical problem with a staff member with minors . He is very very unprofessional.... Trying to resolve the issue but doesn?t look like the store, nor corporate cares. Just keep giving unprofessionalestablishments your hard earned $. Read more
Sunday morning I ordered the French toast sticks, coffee and a honey butter biscuit. I was told that they had no coffee. When I... opened them at home the toast sticks were burnt, flat and hard to chew. The other was a chicken biscuit not honey butter. Verydisappointd. Read more
Not so pleasant drive thru girl, long wait no sauces for nuggets no straws for drinks. My usual occurrence here so I?m finally... reviewing them! Only saving grace is food is generally hot! Read more
The couple times I have been to this Wendy's, the woman in the drive thru has given me a compliment, and that is worth a million... bucks. The last time I was there, I sat in my car near the entrance and ate my burger. One of the female workers seen me and letme know I was welcome to come eat in the restaurant with a/c instead of running my car. That was so sweet and made me feelreally welcome. Those small gestures made my day and deserve a 5 star review. Thank you! Read more
There should be a zero star rating,because 1 star is way too much. At the drive through, I ordered 3 double burgers with cheese... , with everything on them and 4 different side orders.I was given 1 double, and 2 singles,1 single had cheese, they hadmiscellaneous toppings,1 piece of the tiny ring of the onion slice, a small piece of romaine lettuce on just one of them?, Ithought iceberg lettuce came on them,and 1 top bun was torn in half,all with No Pickles ! Seems like the employee decided theywere good enough.Good thing we had the side orders ! . I should have taken them back for a refund, but the time and mileage wasnot worth it.I will never be back to this location, there is always some kind of a mistake everytime. Read more