Reviews for Tim Hortons in Buffalo, NY
I found the staff to be decent and the service to be okay. This outlet of Tim Horton?s is within the bus terminal at downtown... Buffalo. The latte I ordered was made as expected. Read more
Much better than the Main St location when it comes to the food. I don't get coffee often from Tim Hortons, but I grab something... to eat every now and then. I'm assuming there are different franchise owners for this and the Main St location, maybe justbetter management, but this one is worth walking a couple blocks to if you want something to eat for Tim Hortons. The service ispretty good in my experience, pretty fast and nice cashiers Read more
The lady that was working was very nice, she was the only one working at 11:00 pm when we arrived at the bus station. With a... line full of people not only was she nice but she was very patient and caring! She got our food right out to us and it wasdelicious . I feel she needs to be recognized for the hard work that she's putting in! Maybe even a raise! We genuinely needmore people like her around ???? Read more
I never write a bad review..ever..but unfortunately at this location I have experienced very poor attitudes by three employees... over the past 2 days traveling to Buffalo. They have hardly anything in stock or in working order. Everything I seem to want toorder, they cut me off and tell me either they don?t have something or the machine is broke. It?s not the stock that bothers me,it?s the bad attitudes I get from these employees. I work in the restaurant business and would never think about treating acustomer the way I have been two days in a row. Never attempting this location again. Read more
Very poor service. Slow and have no idea what they are doing. When the bus driver tells you to avoid the Tim Hortons because it... is notoriously slow you should probably listen. Two people got their orders before mine was even started and that was after shehad to ask what I was waiting for. If there was anything else in the bus terminal to eat aside from a convenient store theywould go out of business. NEED NEW STAFF! Read more
Quick service in a great location if your riding a bus in Buffalo you will most likely come here eventually. Great way to burn... a little time and to get a quick bite to eat. Read more
WORST SERVICE I'VE EVER EXPERIENCED IN MY LIFE. Cashier said the machine glitched and my transaction didn't go through and then... caught an attitude when I asked for a receipt. The other cashier got upset when the sign said that it was $1 for a drink after12pm and someone wanted it for that price (as it was 10pm and after noon), yet she overcharged him for it because the deal"stops at a certain time". The sign didn't clarify this and the time was not specified, but he was expected to pay theunadvertised price. Instead of explaining calmly they were rude to everyone. Even the bus drivers said " this is why I don't gohere " and "they need to quit because they clearly hate their jobs". Appalling service, absolutely disgusting behaviour. Read more
Nice staff. Love their Hazelnut coffee and turkey, swiss sandwich plus I also had fresh donuts. It was my cheating day, and no... regrets. I recommend this place. Read more