Reviews for Dunkin' in Buckeye, AZ
Unfortunately, every visit ends with something wrong, missing, replaced, or just bad. Last trip, spent well over 50 bucks on... preordered breakfast for the entire family, they said they never received my order from the app. The frozen drink machine isdown more than it works, The people that work here aren't knowledgeable at all and really don't care. My coffee somehow got madeeven though they "didn't get my order" and was ice cold when I got there before the order pickup time I had requested (yes, ithad my name on it and the order number so not sure how they could claim that they never got my order). Not sure if I'll be backhere or go into town to another Dunkin that I know I won't have issues at. The turnover rates here is ATROCIOUS, I've never seenthe same person here twice. Maybe some serious deep lying issues? Read more
Each time I had to pick up an order I watched a new girl struggle and not get properly trained as other employees basically... threw her in the water and said swim. Employees always have attitudes and the energy in the building sucks, alwaysuncomfortable coming here to this location. Read more
Ordered through the app and picked up through drive-thru. I ordered the tomato pesto grilled cheese. When I got home and pulled... out the sandwich the bread was not toasted at all ? the crust was tough but the center was super soft and squishy. The cheesewas melted but not centered so not all the bread was covered. The biggest problem was there were no tomatoes! Just pesto andcheese?! It's in the name of the sandwich, how does that get left off? I also ordered a 25 pack of munchkins to share andselected all of the options but only got some powdered and the rest were blueberry. It was not so late in the morning (around9ish) so I find it hard to believe those were the last of the munchkins they would have. The lack of assortment in addition tono tomatoes on a literal tomato sandwich point to lazyness and lack of attention. It was not crowded when we went to pick up theorder and the employees seemed very relaxed and in good spirits. It's been a year or two since we've been here and had a badexperience and thought we'd give it another go but I think this just seals the deal that it's worth it to drive to the KrispyKreme or order from the local place if we really want a donut. Read more
Very pleasant young man in the drive thru @9:05 this morning. Greeted me with a smile, got my order and amount correct. Said... have a great day with a smile very professional and great customer service! Read more
Store just looks and feels worn and not so clean. Just needs a good cleaning maybe some added lighting. Dunkin donuts have... gotten smaller over the years, while prices have risen. Not my first choice. Read more
I got food poisoning from this location last weekend Sunday 7/17/2022 when I went an had to go to the ER. Do not eat at this... location, it is not safe, or sanitary. They do not cook the food properly, they keep old food (meat) an donuts weeks at a timean then still serve it once it?s weeks old. Looking into suing this location. Horrible drive thru service, I had to repeat myorder 4 times, then two more time at the window, then they still got order wrong, put something (Bacon)that my son is allergicto on it (breakfast sandwich)I ordered it (sausage)an the sandwich was burnt badly to were they turned the burnt side to insidethe sandwich, so they lonely burnt it an still served it, like seriously!. Worst Dunkin? experience I?ve ever had. Wouldn?trecommend this location. If you had bad an or horrible experience here, report this location to Better Business Bureau. How doesthis even have a 4 star rating!!? Every comment it?s about how bad this location is, such a shame for such a nice expensivearea. Read more
This isn?t the first time they have given me my food burnt. I usually have no problem with the drinks but I went the other day... my drink was mostly milk I couldn?t taste any coffee even the color of the drink had no brown color to it. it was a off whitecolor I was confused the moment she handed me the drink wish I took a picture of it. the people working there are always reallynice but slow. I?ll only get drinks and donuts from them now Read more
I absolutely love the breakfast sandwiches here! The service is usually pretty quick and the worker at the window is nice.