Reviews for Mr. Hero in Brunswick, OH
Love their food ( favorite Roman Burger ). Give them a try you won't be disappointed. Get their app. and save $ on purchases.
Delicious as always. Very friendly staff even when some asked for changes. Clean. Busy.
Terrible service They messed up orders If you call to complain you will be sent to leave a voicemail then they won't contact you... for days later And when they do contact you they tell you that your next order will be free then lie to you and say they did notsay that I will never be going to that store ever again And if I could take the star off I wouldn't even have a star up forthem Read more
Terrible service. I even ordered ahead. When I arrived I was told my order wasn't ready. 15 minutes and 3 guests later I ask... where my order is and the girl at the counter that told me my order wasn't ready, grabs a bag that had been sitting there forthe last 15 minutes getting cold. To top it all off...they shorted me a 5 PC nugget order. They don't answer the phone either sodon't bother. Absolutely awful. Read more
Good food! The cashier was so nice. I hope Mr Hero knows how lucky the company is to have such a great employee. The restaurant... was so clean. Yes it is fast food but I would go back. Read more
Good food, great fries and friendly service. I would have given all five stars but they mixed the order up a little bit. So... check the bag. Read more
Placed order w 1-7"chicken BR, 3-10"roman meals 2-funnel stx 2-side chz 2-loaded tots ALL but 2 tots was in SAME white paper... BAG!!! It was raining, bag got wet going 2 car then when I got home BAG RIPPED DROPPING EVERYTHING!!! Read more
In visiting from Florida. Wish we had them there. Very good ????