Reviews for KFC in Brunswick, OH
I wish there was an option for less then one star. My husband and I went through the drive thru and order 2 famous bowels... we... had to pull forward and waited half an hour for the food. When our food was finally brought out the excuse was they turned offthe fryer.. we order at exactly 9pm time stamped on our receipt and they close at 10pm. Extremely disappointed in the service wegot tonight. Read more
Good chicken it was crispy and juice. The waiting was not to bad at all. The person at the drive thru was very polite. I think... her name was Jillian. I have had your chicken many many times. No complaints. Read more
Decided to give them one more try! Major fail. Went to drivethru. After spitting out the order, we were asked to wait. She... came back and said she was ready. When asked if she caught the order, nope. Asked for two orders of the $5 fill up chickenbreast. Oh, we don't have that ...only the chicken breast and wing. She was rude and never apologized. We said forget it! Whyadvertise the 8 oz breast if you no longer have it? My prior visit was a disaster and the breast and wing was undercooked aswell as the biscuits. Gross. Won't go back. Read more
Horrible! There was only one person in line and I had to wait 20 min. The person didn't even have a large order. It took another... 10 min. to get my order (12 Piece Meal). When I got home I noticed all the side containers were broken. I would have just calledthe store to take care of the issues but the the person who took care of me was the GM. Do Not Go To this KFC! Read more
The staff was very helpful in suggesting options. It was Mother's day so the drive up traffic was brisk. We had gone in to get... advice and maybe get a deal. Loved the big light fixture shaped like a bucket! Read more
Do not go to this KFC. Consistently bad service, lazy and indifferent employees, always a long wait in lobby. Seems drive thru... has priority. Last visit waited 15 minutes to get waited on, only to find out that they ran out of original recipe breasts. Howdoes a chicken restaurant run out of breasts at 5:30pm, dinner time. I was told it would be another 15 minute wait, whichprobably means 20-25 minutes. Supervisor had all kinds of excuses. Like this every time I go there. Never going there again. Worst KFC ever. Read more
I went to the drive through about twenty minutes before they were supposed to close and received no response through the... speaker. I then went in the front door and was rudely told that they were closed and I was immediately kicked out of the diningroom. I was then told that only the drive through was open til 11 even though, as the manager of an extremely small restaurant,there is no way she was unaware of her employees ignoring people in the drive through well before close. I also work in therestaurant industry and I find this ridiculous and unacceptable. Restaurants need to abide by their own closing times, that'swhy they have them, and I shouldn't be forced to essentially argue to get food from a restaurant that is still open. This KFCwill no longer be receiving my business. Read more
Was trying to order a meal for my kid, and the only thing they ask, is if I want the fill up and then don?t say anything else.... Won?t ever come back. Terrible service Read more