Reviews for Starbucks in Brunswick, GA
The people here are super nice, but I came by on an extra busy day for them, waited around an extra 15 minute as expected, and... left with oatmeal with no brown sugar and a "coffee" with no coffee in it. Now i get to start my workday with warm milk. Yay???? Read more
Staff is friendly and welcoming. However, the wait time is a bit longer than what I?m use to. Especially with the small traffic... flow. Their drink out put is a bit unorganized as well. Read more
This place speaks for itself! Coffee, lattes, baked goods. Fast, friendly and always consistent
Derrick at this store is amazing. He took great care of me. As I sat outside waiting for DNR to come get a Turtle from the... parking lot under my car. It's definitely great when you run into people who still have a heart, and care about others. KeepDerrick around Starbucks. Read more
Extremely rude manager. Shee was not wearing a name tag and wouldn?t give her name. She?s a younger short heavyset girl with... short brown hair. I am a consistent local Starbucks drinker and I?m always on the go and work late so I at least purchase twomacchiato?s a day if not more. Over the years I have gotten to know all the long-term employees and managers and they?re alwaysvery polite and we get along very well. But this particular store and this particular manager has always been unpleasant andrude. She made my drink but the wrong caramel she used dark caramel instead of what is normally used in the drink because sheran out. I asked her if she would remake it and not put caramel in it at all and she refused. I told her that it does not tastethe same with dark caramel and I would prefer it without caramel at all if they ran out and she still refused to and got anattitude and said she?s not remaking it and that?s it. I?ve talk to other managers at other stores about her and they?ve gottencomplaints or heard about her as well. This store definitely needs new management I spend a lot of money at Starbucks and neverhad an issue until now. Read more
I would normally give this location more stars, but my experience today was one star. I have been coming to this location DAILY... for years, AT LEAST 10+, and have never experienced anything like I did today. I placed a mobile order at 7:30 am. I arrived at8:00 am to get it and it was not ready. My breakfast sandwich was (and it was cold, which was fine because it did take me 30minutes to get there, but just goes to show they?d received my order a while ago). I was kind of upset, but I understood becausethey were busy. There were several people working and the ones making the drinks and food were working nonstop, but there were afew standing there staring at all of us who were waiting. I spoke with one of the ladies making drinks and she told me she wouldbe right with me. When it got to the point where I was going to be late for work, I called my coworker and asked her to pick upthe drink for me (she was off today), which has never been an issue. I even attempted to call to ahead to make sure therewouldn't be an issue but the phone rang nonstop. She went through the drive thru and asked for my order, and received a NASTYattitude from one of the ladies working there. She was a short girl wearing glasses. She tried to give her the wrong order, andwhen my coworker said something, she tried arguing with her about it and asked her if I'd called and spoke to someone. Mycoworker showed her the order AND told her I'd try to call and she still received a bad attitude from her. When my coworkerconfronted her about her nasty demeanor, she ignored her. One of the ladies who worked there stepped in (she's always very kindand I wish I remembered her name) and she was finally able to get my drink, a whole HOUR later at 8:30, which turned out to bemade incorrectly and did not include the add-ins I paid extra for. I don't normally write bad reviews and just chalk badattitudes up to them having a bad day, but this was unacceptable. I have always been understanding of the Read more
I ordered a large and got a medium, instead of bringing me back a large they poured the medium coffee into a large cup. Not... satisfied with my experience at all. Read more
Great service and our drinks were so good!!