Reviews for Tropical Smoothie Cafe in Brownsville, TX
Amazing employees, great customer service, my food and smoothies were ????????, 10/10 would come again
Great product made with quality ingredients. My go to is the mocha madness add collagen. The flavor is amazing and is a great... pick me up for the afternoon slump. 5 star recommend! Read more
I don?t know why but every time I come to this exact tropical smoothie I always expect something different- and by that I mean a... better experience than the last. Today I went DT and waited in the long line and the lady repeated my order correctly, but forsome reason the guy at the window didn?t receive that I guess? So he had to put it in the system, asked for my order again, andthen made it so that when my boyfriend paid, he HAD to leave a tip? I have never seen that happen at any Tropical Smoothie so Ifind that rude. Might I add, he also didn?t give me my printed receipt. So we leave the DT once I get my order, and as I?m readyto devour my food, I come to see they added ranch in my order. I?m vegan so I don?t eat anything that?s dairy or meat. Sounfortunately I have to drive back and get it remade. I go inside, and the energy here is awful. I get the vibe is messingaround when the boss isn?t around, and unprofessionalism and impoliteness. They did the bare minimum by getting my ordercorrect- the second time. They handed my food back to me no ?thank you, sorry about that? nothing just a blank stare. And I sayblank stare because the guy had his mask lowered so that I can see his entire face. I checked my order in the store before Iwalked out and I said ?thank you? with no response back. The amount of effort as a customer it took to get a positive experienceand a correct order was way too much apparently and I hope you can understand how upsetting and annoying this made me feel. Iexpect friendliness, positive attitude, and a correct order. None of this mumbo jumbo of lazy work, apathetic attitude, andstealing money. Once again I didn?t intend to leave a tip I couldn?t consent to giving in the first place. Read more
We love Jordan & Aaron they were fantastic staff members from Tropical, very kind & attentive, they did a fantastic job... publicizing their products while being vendors here at Trufit Sunrise Mall. Tropical is the #1 spot for smoothies! ???????????? Read more
Tried this place out today and was impressed!! The guy taking the orders was polite, patient, and had great recommendations! ... He hooked me up with kiwi smoothie along with a Caribbean Jerk wrap and jalapeño corn. Then the cute girls at the drivethrough window had perfect customer service too! ????????I?ll definitely return and recommend to my friends. Read more
After waiting in DT for over 30 minutes for a simple chicken quesadilla NO CHICKEN was added and all the interred stuck in the... middle. The guy working DT was not professional at all and the other DT employees were walking around slower then a snail. WhenI called to let the crew manager know she didn?t even Apologize or anything just offered to replace it. By that time I was homeand not turning around for 6 bucks. I?m very disappointed at lack of customer service and professionalism from this place. Getit together people it?s not that hard. Read more
The atmosphere at this location is awesome! Yesterday I called in and placed a couple of orders and asked to have them cut in 4... pieces since my family wanted to try several wraps and sandwiches. Ruby, Ariana and Hugo were very helpful! Hugo is amazing atremembering my favorite smoothie, Bahama Mama! Definitely worth it! Will be coming back for sure! The Food was delicious! Read more
I really enjoyed the peanut butter & banana smoothie. However, it did take a while to recieve my order, the quesadillas I order... were cold when I got them and only contained 3 in total. The salsa just flat out was not good either. No chile, spice none ofthat was in their. Overall, I am just going to stick to the smoothies in the future. 6/10 Read more