Reviews for Burger King in Brownsville, TX
The only good thing about this store is the fast service. However there is a clear false advertisement. I tried to use a coupon... which stated "one per customer" I requested to do 2 seperate orders and was granted that request. Just to be told the couponsare one per vehicle. When I pointed that out, the employee just said "yea ok" Terrible. I had to go through the drive thru andhad my passenger get off in order to use both coupons. Even then, while my passenger was inside the lady at the window wasstaring at her with an angry look. Read more
the coupons never work they have zero consistency and when asked why the drive through girl June was extremely rude the moment I... said I was using a coupon after asking why she responded ? I don?t know what you want me to tell you? Every person deserves tobe treated with respect and it?s not right to talk to paying customers that way and make them feel less then because they areusing a coupon. They need to fix coupons and also have better training in customer service nobody should be spoken to like thatin a place they are trying to spend money. Read more
This guys are pretty good. I arrived there around 1pm and I order a doble whopper to go. In less than 3 min. Bang! Right in... front of me, didn?t order the meal but I?m sure they do all the effort to honor what it is about Fast Food! Thank you guys youmade my day! Read more
I'd like to give a shout out to an new employee named Denise thank you so much for understanding my order. I got off and ordered... because I specifically requested my burger to be hot with the cheese melted and not cold. Because that's the way it should beand not made in a hurry all cold. It should be with all orders not just mine and you would have alot of happy customers for theprice of the burger and a nice hot meal. So again thank you Denise for telling your coworkers my request well done guys!. Read more
5 star service here all the time. Burgers and fries are always hot fresh and delicious .Employees are courteous and restaurant... is always clean. Read more
One of the few restaurants left with a play area. This is probably the biggest reason we come. Our children love climbing and... sliding. They trully rnjoy coming here. The staff is very friendly. Not once have I seen as if the employees hate their job.Really seems like they enjoy working here. It is always clean and well kept up. Read more
Terrible service, including manager. Always in such a bad mood. Sausage was an old, reheated piece of meat and hardly any egg in... the sandwich. Tater tots tasted of old oil. Very dirty store, always. I use to come here when I was a kid and loved their food.Thanks for ruining that. Never going back. Read more
Just passed by drive thru and the lady taking our order was rude and had an attitude. They didn?t let us do two separate orders... so Jo went inside to ask for the other order and the lady at the front also had an attitude. If they simply don?t feel likeworking there they can quit and go somewhere else. They have no need to treat there customers with such bad customer service. Read more