Reviews for Long John Silver's | KFC in Brownfield, TX
Customer service goes a long way.. this Hispanic lady working the counter ( I will disclose name later). Insisted I go elsewhere... because I arrived 10 minutes early? once I told her I would wait she slammed the window and proceeded to the kitchen as if shewas upset that I wouldn?t leave.. I can understand if I was 30 minutes to an hour early, but 10 minutes was no way to be gettingupset about? I was informed that a few days prior the same employee had gotten upset about a customer?s order that she proceededto cus the situation in front of all customers? very unprofessional.. I would advise putting her in the back because no tellinghow many customers she?s lost Read more
Always a great place to eat. Fast service and the ladies working there are extremely courteous and friendly. One of my favorite... places to stop and grab a quick bite. I wish all restaurants were like this!!!!!! Read more
Fish and shrimp fast and clean. I will be back. This review from the author of Last of the Knowers and The Reckoning of Rance.... Check them out along with this restaurant here. Read more
Worst Place in the world! Workers family member tried to fight me! Someone please watch the cameras! Waited in the drive thru... for 10 minutes behind a maroon SUV at the speaker. Finally decided to go inside to order my food. Christina the order taker saidshe couldn't provide a receipt due to the machine being down for a while now. (The other printers were working, why did she usethis computer) They forgot my chicken in my order and asked them to please go get the manager Maria. The manager said theirsnothing I can do about his receipt. I asked them to use some sort of letterhead and hand write a receipt so I can turn it in fora company expense report. Then a young man sitting at a table with a mustache who was clearly related to Christina the ordertaker asked if I had a problem and got in my face. He started making threats and telling me if i had a problem he was going totake care of it. That's when Christina asked him to chill out and sit back down. (He was filling out a job application,hopefully not there) This individual tried to fight me due this establishment not Providing a positive customer experience. Theobvious answer here, fire this entire staff and start fresh. I know this is what they think is the norm here in this town,however, if their District, Regional manager had been here, they would have all lost their jobs. Worst Place in the world! Read more
This is the third time I have went here and it is like 8 or 830 and get food that is so old and crusty I wouldn?t dare serve... someone the mess they have served me all 3 times my order has been 50.00 plus dollars never one time have they offeredcompensation what so ever but a big sorry it happen well don?t waste your time and money at this one because you will becompletely disappointed ex specially if you go after 4pm Read more
This place is by far one of the cleanest, friendliest, well managed places, Tina was very helpful, curious, and just an all... around wonderful person, she really made my wife and I visit here very enjoyable. The whole staff was very nice and they greetedeveryone who came in like VIP which means great customer service throughout the whole staff which tells me it is run with greatmanagement. Tina went above and beyond even letting us take a picture with her in it. Thanks goes to all employees at thislocation. Read more
Food and service good. They were busy so tables not clean. Need to do repairs to there table seats. Badly worn out. Update They... remodeled the place. Very nice. Read more
We drove in from Levelland to eat and we were extremely pleased with quick and friendly service. Food was good as well nothing... burned like the other ones we have been to. The only down side was Long John's menu was very minimal. We will definitely goback. Read more