Reviews for Subway in Brooksville, FL
We come here at least once a week and it's always been awesome food and fantastic customer service. Yesterday, Friday, was... horrible. The older man was not friendly and literally threw the toppings on the sandwich. He had on gloves but when he removedthem to ring me up, his hands were filthy, dirt under his nails and everywhere. When I went back up to get napkins, the youngerguy gave me 2. We were there before the lunch rush around 11:30, no other customers were there, now I know why. We will not beback, unless the 2 ladies we normally see are there. Read more
I?m extremely annoyed with my experience. I get that everything is done online now a days but sometimes the internet is the... slowest way to do things. I have a very short lunch and have to pick up my food as quick as possible, I tried to download theapp to order ahead but I don?t have good internet connection - so I called to order a simple Tuna Sandwich. They literallyrefused to take my order, I was even ready to go ahead and pay over the phone if they needed me to. I explained to them mysituation and they could care less, they said you have to order on the app and that?s it - with a woman yelling in thebackground with an attitude. I?ve been coming here for years but after today they won?t have my business anymore. That is purelaziness and bad customer service. Read more
The tuna protein bowl a favorite. Wraps always very good and hearty. But the prices are going up. Watch for coupons to get best... deals. Read more
There were two women at the counter at 1:30 on 2/04/2022 who were extremely rude they had to remake my sandwich after I asked... light on mustard and mayo and didn?t listen. I also asked for cucumbers and pickles and they also neglected me by not listening.I am a customer that goes to subway occasionally and this store is by far the worst I?ve ever been to. I do not recommend thisstore. Read more
I?ve been going here for lunch for about 2 and a half years now and I gotta say, probably the best Subway I?ve been to. The... management team and team members always give me the best customer service, even though their POs systems don?t go as plannedsometimes. They always greet each customer as they walk in, and take the time to make sure each order is prepared well. Also,this one is much faster than the others I?ve been to, so I?m not standing in line for 30 minutes to get my food. I don?t givemany fast food restaurants 5 stars, but they have taken care of me over the years very well. Overall, best subway in SpringHill Read more
Came here for lunch today and was greeted by Olivia who did an amazing job making our subs. She answered all our questions and... was friendly. The facility was clean and updated. I will definitely be coming back. Olivia was a big part in us returningbecause of her excellent customer service. Read more
Visited tonight with my husband for a quick dinner. Well quick was not the case. Mot sure if the kid that made our stuff was new... or not. He was incredibly slow and possibly confused with the sandwich building process. Not to mentioned he burned the bacon.This was very disappointing from our last visit. ???? Read more
Employees J.J & Omar were working when i came in with my mother in law. The store was extremely clean despite the fact that its... been pouring rain here for days! Omar was hard at work making cookies and cleaning while JJ made our subs. Its been a whilesince i ate at subway and JJ shared with us the popular subs and he was knowledgeable about all of them. He constructed our foodperfectly, rang up our order and cashed us out! JJ is a great example of the kind of face and personality you want to see whencoming into an establishment! They both deserve a raise or a bonus of some kind for their people skills, work knowledge andperformance and especially for having patience (which many lack now a days)Great work you guys we appreciate your hard work(: Read more