Reviews for McDonald's in Brooksville, FL
Food is what you expect but the service is almost always terrible and slow. They have one female manager during the night shift... who is fantastic and goes above and beyond. The guy manager wants you it of his line immediately. Employees play loud rap insidethe restaurant with profanity. Read more
No issues with the food, always yummy. The only problem I had was, my sister and I had used the machine to order dine-in. So it... tells you to grab a table tent, because someone will bring you your food. Now I understand having a busy or bad day, but whenthe food arrived we made sure to say thank you, however the employee said nothing in return. I get it, just want to drop off thefood and get back to work. It just kinda put a damper on wanting to sit down and eat. Read more
Went in.. service was not to bad, but received dried out sandwiches yet raw in the middle. Very upset
Absolutely the worst McDonald?s I?ve been to. The moment we entered we noticed that every single table and chair was filthy, the... floors stuck with every step to the point my wife almost lost her sandal when taking a step! There was a pile of apple sliceshalf eaten chicken nuggets and french fries on the floor at a table right next to the register and multiple employeesacknowledged then ignored it. We stood there for 20 minutes to receive very underwhelming service. Everything including the baghad grease all over it and then it took them another 10 minutes to get us drinks because the self serve was down. Unbelievableand I think the district needs to get involved. Highly recommend avoiding this location until they make some changes. Read more
Sat in the drive thru for 10 minutes after ordering and the line stayed still. Ice cream machine was obviously not working like... always. Finally left after the 10 minutes of waiting. Honestly people who work fast food that want $15+ per hour shouldactually try to earn that but, people just want free handouts. Never going back to McDonald's again its rediculous Read more
Really impressed this time. Ran like a well oiled machine. A large amount of cars were moving smooth through it. The food was... hot, fresh, totally on point. All the workers were clean cut and put together. Amazing experience. This McDonald's use to notalways run well, whatever they changed, was worth it! Read more
I was here about a week ago and the fries were dry and like from the day before. Terrible I came today and ordered breakfast I... decided not to get hash browns because my previous experience with fries and food so I got 2 chicken biscuits and you should?veseen they were not completely wrapped call and the biscuits extremely hard.. something needs to get done the young lady in thedrive-through window was telling me this is how they come out I mentioned to her I understand the chicken it?s almost black butwhy is the bread so hard she reply again this is how they come out they offered to make me fresh ones but I don?t Think theyknow what fresh looks like Read more
Tried to give this McDonalds several chances, but get dissapointed every time. Fries, burgers, and coffee are always cold, &... make you wait for hours. Not clean either. No manager on- site today 11/23/22, and they dont even greet you!! Asked for coffee,didn't even asked me or gave me the chance to ak for sugar and cream, coffee was cold and watery! Poor customer service! Read more