Reviews for Jimmy John's in Brooksville, FL
Terrible Terrible Terrible: Shame on you Jimmy John?s! First I?d like to say the customer service at this location is awful. ... It seems no training, supervision, or guidance is given to employees. They are generally rude and most times can?t be botheredwith a simple task like taking your order. Secondly: the food is comparatively pricy which is usually justified in that JimmyJohn?s typically provides a superior sandwich. Nope not this location. Not once has my order been correct or as requested. I?ve tried several times to give it a chance and they can?t seem to get it straight. Thirdly: I am let down as it seems thereis no quality control as management is seemingly never present. On this day I purchased my son a Turkey sandwich. Thesandwich I received was not even a slice of Turkey on a minuscule bread roll. $8.00 gets you not enough to feed a child atJimmy John?s! I attached two photos to this review. 11/13/22 I decided to give Jimmy John?s another chance. I did this becausewhen I lived in Nj all of the stores were great. Apparently not the case in Brooksville, Florida. This store is terrible. Ipurchased a kids sandwich and was once again let down. Don?t waste you?re money here. Go Ejs where and you?ll get betterservice and food. I attached a picture and copy of my receipt. Read more
Every time I order from this location, the food is fantastic. Zach is probably one of the nicest guys out there. He always... thanks me for my business and welcomes me back. I really enjoy the experience here. I?m not sure about the reviews from before,but I?ve never had a bad experience here and I plan on returning. Read more
Great store, everyone is always friendly and courteous. Never had an issue with my food or anything. Appreciate having another... great place in town with a fantastic group of people working hard. Read more
Wow! What a humiliating akward moment with owner himself...why offer to "support" the local kids with free sandwiches during a... hurricane and when the kids and parents come be very disgruntled telling me "he can't afford to put lettuce or mayonnaise on itbecause I'm already footing the bill", something no employee should ever say to a customer. And when I offered to pay for someveggies he told me no I just won't do it. I was so embarrassed and the kids felt awful about it. I WILL NEVER COME HERE AGAIN.And like the majority of these other reviews shame on you for even offering. Read more
We showed up. Gave the girl at the counter our whole order which consisted of 4 sandwiches and she then told us that they are... out of turkey?how are they out of turkey? My sister, who is a typical 9-year-old, asked for a plain tuna sandwich. There is nosign or anything saying what the tuna salad has in it. We get the sandwich and it is loaded with celery and onions. I guess weshould have asked, but it?s a child that wants a PLAIN sandwich. Should?ve at least been mentioned what was in the tuna salad.After picking out the celery and onions, there was hardly anything left other than bread. Read more
Very sad sandwich. Definitely not worth waiting 15 min for and $9/each. Tough bread and pathetically skimpy on meat and... toppings. I really wanted to like this place because of the cult following but if this is the hype is about I would assume save$2 and get twice the sandwich at Publix. *** I emailed the information to the email provided and was told to call the storedirectly. Please stop directing people here as it is clearly to the route to take. Read more
Popped in for a sandwich on Saturday 8/21 at 1:30pm and all of the staff were incredibly friendly. They just had a huge order... come in and we?re very professional about communicating that it might be a few minutes longer than normal (even though it stilltook less than 5 minutes to get my food!). They greeted me when I came in AND when I left. Little acts like this are what makecustomer service great! Thank you :) Read more
This location ROCKS!! Every time I place an order online just before leaving my house for work and in less than 10 minutes my... order is always ready and am greeted at the door. ZAC is my go to guy every time he?s working because when I arrive he stops tosay hello Luke and hands over my order. It?s a nice touch and I believe ZAC will go far because he is professional, a handsomegood looking man, speaks proper English, unique personality and a real customer pleaser. An asset to JJ?s in case they didn?talready recognize ZAC. Thank You, Luke Read more