Reviews for Pilot Travel Center in Brooks, OR
This place really needs a self checkout like the Aurora truck stop. Love the remodel! Friendly staff. Large selection of... products tons of snacks great for those road trips. Free Wifi which is always a plus! Overall nice truck stop. Read more
Had the great luck of meeting Mr Tim at 4:30 a.m. TU. he fixed my card issue. Had trouble 4 days, last 5 Pilots stops unable to... help. Great team member. Read more
Two employees here are completely so far and away from what I am used to dealing with this business. Donovan and Amber, I... walked in to purchase a shower and Donovan denied my use of the shower claiming they only allow professional truckers to usethem. I?ve showered here many times and I know he was lying, I basically called him out on this and Amber jumps in saying it?scompany policy. They both try to convince the manager to agree with them but thankfully the company comes through at thatmoment because he does not agree with them. That I would have to deal with this kind of discrimination based on my economicstatus is disgusting . I work fourty hours a week, I?m putting myself through school, and I stay in my car while I do it. Godforbid I try to shower like a human while I claw my way out of poverty one ramen noodle at a time. A problem I can guaranteespoiled baby faced Donavan will never know. Absolutely disgusting. I hope they?re both ashamed of the people their parentsraised. I?ll be driving 40 miles to get a shower somewhere that will hopefully let me keep my dignity in the process. Read more
Very clean store. Very busy with car drivers and truck drivers as well. Showers were clean , great water pressure and hot as you... want it . The truck parking is a decent area, but fills up fast!! Employees are friendly and seem happy. Read more
Always clean and friendly! Just waiting for Freightliner to open in the morning.
Convenient location off the 5. Parking lot is a decent size but it gets crowded. The store is a bit disorganized but the staff... seem decent. Tonight I had an issue while taking a shower. I noticed the vent in the ceiling had the air duct pushed aside sothat I could clearly see beyond the vent into the attic above. There were also several missing switches that left questionableholes in their absence. I'm not accusing anyone of any misconduct but I did bring it to a female and male employees attention.Hopefully they will remedy the situation so that future guests feel more at ease while using their facilities. Read more
The Cleanest Gas station with bunch of snack and food options?Entire staff was very friendly, greeted everyone in the store with... the smile and ask for assistance if we need help?. Highly recommended this palace?. Read more
Whatever you do, DO NOT WORK HERE. Spend your time, energy and effort somewhere that will actually appreciate and value you as a... person/employee. The GM is what makes this place so miserable. If you get let go, he will do absolutely everything in his powerto keep you from getting your unemployment too. Keep that in mind :) Read more