Reviews for Arby's in Brooklyn Center, MN
Quality and service of this Arby's have drastically decreased in the last few months. On my last few visits I've ordered one... thing, got a different thing in the bag, and had a third completely different thing on the receipt. Today I checked at thewindow and found the wrong side, but they swore that's what I ordered. Then the "smokehouse brisket" turned out to just be a bagof roast beef and a loose bun (not even sure if that's a menu item???). Will probably just do McDonalds next time, it's bad butat least it's consistent. Read more
I placed an order at drive through and was asked to wait for my simple meal. After a little more than a half hour of waiting. I... went into the store and asked for my money back. My lunch was no food and three to five business days to get my money back. Read more
Ordered online, didn't get a straw, ranch, or bronco berry sauce. And my kids chicken Nuggets were so small she was still hungry... after. Won't be ordering from here ever again. Read more
34 min from the time I pulled up. the one vehicle that ordered ahead of me did have a large, ridiculous order. They were... responsible for half of the difficulty. Arby's should've been able to put that order, as well as my order,(2 beef n chedders)and have us on our way in much less time. I'm sure there are reasons for the delay beyond what I was aware of... but that wasfrustrating to the point ill not return. Read more
Angel the Manager was very professional and helpful! They had some system issues in the drive thru but she was patient with me... as well as her crew members. Great leadership qualities and made a bad situation into a good experience. Read more
Food was hot and tasted good. I tried the fish basket. Was arguably the best tasting fast food fish.
Frustrating and very inconvenient experience. I have a work truck that is too large to get through the drive through. I ordered... through the mobile app. You cannot customize anything, not even what dipping sauce you want. The app said I could pick upinside. Not the case, the store is locked and I had to call them to get my food. They acted like it was the worst experiencethey could ever have. And then I loved the sticker on the lid so I couldn?t have a top on it. Almost every restaurant is openfor at lease carry out. Cmon guys, do better. Read more
Very friendly staff. Customer service is seriously amazing, especially for a fast food restaurant. Fast service too. Order was... incorrect at first (just wrong fries) but they fixed it right away, no problem. I was able to get our lunch back to work on timewith time to still eat. Read more