Reviews for Wendy's in Brooklyn, NY
Place is clean with seating area . Drive through tend to be busy. Most of the time I have to go inside to order.
This Wendy?s is always busy and they tend to forget some parts of your order. They work hard so just make sure you check your... order before you leave. They will gladly fix any discrepancy though. My go to item is the apple pecan salad. Read more
It was a struggle to hear the drive thru operator. Even though I can see he got my order on the screen, a good amount of my... order was wrong. It seems like a super busy Wendy's. I seen and overheard that food items ran out. Read more
It was a disgusting experience. Very disgraceful, too many young people working with no customer service experience. Attitude... taking my kids order and very disappointed. The manager on duty was kind and helped us. But the young cashiers need propertraining ?. Food was good . But the service was not nice at all . Read more
Wish I could give them zero stars It?s always something with this location but today was the final straw first mistake was going... thru the drive thru waited about 30+ minutes just to order I would understand if it?s busy but it wasn?t it was 2 cars and noone inside, finally get my order and it?s wrong I?m missing items, and I asked for no mayo or tomato?s on my sandwich which nowI can?t eat, I realized I?m missing a sandwich and tried to get it at the window the manager tells the employee that I can?t additems at the window ?.. when I most definitely ordered it at the menu. Fine I go inside just to see over 8 employees juststanding around talking the manager just walking around not paying any attention to anything, no one at the register I?mstanding there for about 5 minutes only see 2 people actually working until someone from the back finally comes and takes myorder. I get home just to see the nuggets I got was stale I looks like they?ve been sitting there for one hour- cold and dry idkwhere they find these people from but they all need to be fired or retrained definitely won?t be coming back I didn?t even get areceipt. Read more
Marti Martino you need to give this store a surprise visit. If using the drive-thru: make sure that you have the correct items... and sizes before you pull off. I do not recommend this location. Make sure they give you a receipt. Read more
Understaffed with one cashier and one person in the cook line. Both spent time having side conversations. At one point 10... minutes passed with no food being made or any orders being taken.. Just a long through the store with customers leaving.. Foodsat open at the counter for 10 minutes when the cook line and cashier disappeared. Cashier spent 5 minute intervals of juststarring at receipts in confusion. Uber and Door Dashers kept leaving and screaming they are canceling the pick ups. At onepoint the manager appeared and went back to the drive through which wasn't much better of a wait. ( I sat in the drive throughfor 10 minutes prior to walking in the restaurant). Eventually I spent over an hour waiting to order and felt very disturbedthat I even waited that long. Not sure how the food tasted because I was so disgusted with the experience I lost my appetite. Iliterally kept asking people if it was a prank. I will never return to this location again. Read more
Got food poisoning from here two days ago. I know it's from here because it's the only outside food we purched, and only 3 out... of 4 people in the household got sick....the 3 that ate it. My younger son who didn't eat it because he had a cold and didn'tfeel like eating, did jot have the cramping, vomiting, and diarrhea like the rest of us. The health department needs to pay thisplace a visit because people aren't washing their hands. Read more