Reviews for Shake Shack Williamsburg in Brooklyn, NY
Great burgers, but above all, great service from Daniela, she is your best asset!
I love this spot. I walked up to the kiosks and ordered my belly full. I made a cash-free payment and went to find my seat to... enjoy the ambiance from one of the large tele?s mounted on the wall. I did not see any free wifi, and the back of therestaurant will show a low signal on your phone. The place is clean; the staff is excellent and friendly. It's a greatexperience. I'll pay them another visit when I go to hang out by domino park. Read more
Ordered the shack and shroom burgers for takeout. Easy to order on the machines. About a 10 minute wait on Sunday. Fries were... nice and fresh. Read more
I just have to say it?s the best experience I?ve ever had for a fast food restaurant. Last night I ordered a takeout, I went out... 5 meter and suddenly the bag was broken, it dropped on the ground and my milk shake was spilled out everywhere. I just thoughtwhat a bad day????? I went back to ask them for a new bag. But they redid the whole order for me. It wasn?t a big thing but justwarmed my heart? Read more
Ordered from the app and the order was cold, missing items and could not contact the store. Shake shack has gone down hill and... they are not professional - have not reimbursed me for the missing items and make it impossible to contact them. Do not orderfrom these people - you will be disappointed. The magic is gone shake shack. Disgusting food. Horrible customer service. Read more
Best Shake Shack I?ve been to, to date! One of the top in the franchise for sure. Staff was nice and helpful. The store looked... and felt clean and in order compared to other locations. The food was excellent and everything was hot and fresh. Orders wereright and they were quick. We saw people ordering and picking up food, as well as delivery pick ups all moving in fast timelymanners with no lines. And best of all they actually sanitize and take temps of the food!!! ???? ???????? ???????????????? Can?t wait to go back for my shake shack fix ???? ???? ???????? Read more
It was Mt first time trying the chicken. I was not a fan. The French fries were great and the ice cream was being given out... while I was ordering. I was super happy about that because I was thinking about getting ice cream and then I ended up gettingsome anyway! I come to shake shack periodically so it's always cool to get a treat within the treat. Yay! Read more
I ordered my lunch by way of Uber eats. I ordered a shack burger and cheese fries. There was hardly any fries in my order and I... ordered my burger well done. The burger was completely raw. I?ve been calling the store in hopes of resolving this issue but thephone just rings out. I completely disgusted. Read more