Reviews for Potbelly in Brooklyn, NY
They make good sanwiches - but for take away they sure failed on Sunday September 11th. 5 days before, I had pre-ordered... sandwich + chips + water for a group of 41 guests. Pick up at 11 am on September 11. I was in the store at 11:05 AM and the foodwas not ready. I understand, that they want to make it as fresh as possible. But it took more than 1 hour before we got ourfood. I had a tour bus sitting outside with guests waiting for their food for an hour. Simply not good enough! Read more
I got there close to their closing time, but the staff were still helpful and very friendly. Their vegetarian sandwich was tasty... and such a good value! Read more
NOT OFFICER FRIENDLY. . They messed with my food. Im in law enforcement I came to pick up my online order in uniform. They said... it wasn't ready and we're about to start on it. When I opened it. It had a big hair on it. The sandwich looked off. I wasdisgusted. I went to the manager to get a refund. Read more
This place is really the best for sandwiches and soups. Tried the vegetarian version of Mediterranean sandwich and it was... simply the best. So filling and its really worth it? Try it out if you have one near you?.. Dont forget to get the soup and aside of chips for munching ???????? Read more
Their sandwiches are delicious! good quality, portion & pricing. The staff at the cashier though.. rude and aggressive.... Corporate should really invest more resources on customer service training; a written apology nor a gift card fixes the actualissue. Read more
Potbelly imho is the most underrated fast food restaurant. Food portions are always generous. Ingredients are very high quality.... You can't find any oatmeal cookies better than these... anywhere, and this is NYC! Read more
Worst sandwich I have ever had in my 55years of living on this planet. Order the wreck with avocado, this what I got (see... picture). The damage pickle was bigger and thicker than the flimsy see through shaving of meat. Then I paid extra for avocadothat never made it on the sandwich. This sandwich was literally only 4 inches long and it cost me $11.98. Such a rip off. Firstand last time ever eating at this place. Money would be better spent at McDonald's or Burger King. Read more
Potbelly brings the quality every time, with the best baked goods you'll ever taste. The cookies... the cookies.