Reviews for Dunkin' in Brooklyn, NY
Customer service is a mess RUDE ! Disorganized! Then they get up set after being patient and waiting when you say something !
Worst D&D ever! Waited online for 20 minutes for a lemonade refresher. And it tasted like diluted lemon juice with water. Only... one person at counter. And not friendly. Made no eye contact. Will never go back! Read more
Worst Dunkin? Donuts in the u.s took me 20 min to get a lemonade that tasted like 2 pumps of corn syrup
Every time I come to this store, why is every employee rude? They do not have CUSTOMER SERVICE SKILLS. I was at the counter and... noticed another employee on her phone, just standing there, as if she did not have any work to do. One employee helped me at thecash register, while a third employee was making the orders at the sandwich station. The woman who took my order, while I?mhappy that I got my receipt and my regular medium coffee without sugar and milk, was quick to respond to help the nextperson?and I had not yet got a chance to get out of the way. WHO IS THE STORE MANAGER OF THIS LOCATION? WHO IS THE GENERALMANAGER OF THIS LOCATION? GREAT CUSTOMER SERVICE GOES A LONG WAY AND KEEPS CUSTOMERS COMING BACK. FYI: I once worked at a Dunkinlocation, and the team I worked with was a great team. We stayed busy, stayed stock on everything, and used our customer servicetalents and professionalism. I went to this location because I was in the area. SMH Read more
Staff was rude, place was filthy, order was wrong, absolutely do not recommend
Just one person in service Soooo slow service, dirty tables I was disappointed comparing to the others dunkin plces
Set up questionable. Too warm, which might be to encourage ice cream purchases. The iced tea was good. A fair experience.
Not all Dunkins are created equal. This one never fails on amazing coffee and chocolate sprinkled donuts. Fluffy and delicious!... The customer service is also great, they've never messed up an order (through UberEats). Read more